On-site customer service and support. Responsible for guiding company users or customers on microcomputing, identifying issues with computers, determining which components need replacement, and reconfiguring or reinstalling software as required. Must possess knowledge of customer service software, including handling service tickets and providing guidance via email and telephone when necessary. Clarifying inquiries and managing infrastructure, configuration, and updates for: Microsoft products, antivirus software, network connectivity, hardware maintenance, software maintenance, internet, Office 365, printer configuration, servers, and client-specific systems. **Hardware:** Assembly, desktops, laptops, and tablets **Minimum Education Level:** Technical Vocational Course Personal vehicle required Willingness to travel Dental assistance