Online Experience Manager

Description

Job Summary: The E-Business Online Experience Manager optimizes online user experience and marketing effectiveness for ISG and consumer products, driving global e-commerce strategies. Key Highlights: 1. Optimize online user experience and marketing effectiveness 2. Develop global e-commerce programs 3. Collaborate with cross-functional teams to enhance website experience Online Experience Manager Join us as an Online Experience Manager on the Dell Technologies Experience team in Eldorado do Sul, Brazil, to do the best work of your career and make a meaningful social impact. What You’ll Do As the E-Business Online Experience Manager, you will help explore Dell Technologies’ operational and technological needs, serving as a subject matter expert across various platforms used to execute digital sales or conversions on a website. In this role, you will be responsible for developing and implementing online marketing strategies to optimize online user experience, increase marketing effectiveness, and improve customer satisfaction for our ISG and consumer products. Manage product positioning, user journey, promotions, and content to optimize conversion. Lead the development of global e-commerce programs and overall website strategy to maximize brand presentation, consumer experience, and support the company’s integrated internet marketing strategy. You will collaborate with cross-functional teams, such as Marketing, to deliver the best possible experience on Dell.com. This role supports the U.S. team and requires fluency in English, both written and spoken. You will: * Analyze customer needs to determine the appropriate e-business solution. Measure and manage activities against key KPIs to achieve essential financial goals. * Apply deep knowledge of emerging online demand-generation programs and on-site search strategies to increase revenue and enhance customer experience. * Identify and recommend future architectural and technological improvements to deliver a world-class online experience. * Possess deep expertise in search capabilities (SEO and SEM) and the ability to execute global search strategies and evaluate performance against key KPIs. * Build online content partnerships, assess web usage/trends, and manage vendor relationships. Take the first step toward your dream career Every member of the Dell Technologies team brings something unique to the table. Here’s what we’re looking for in this role: Essential Requirements: * Strong MS Excel skills and experience with reporting * Excellent command of English, both written and spoken. Outstanding communication skills * Strong demand-generation skills and experience with e-commerce platforms * Ability to manage multiple projects simultaneously in a dynamic environment * Bachelor’s degree **Desired Qualifications:** * **Prior e-commerce experience is a plus.** * **SEO knowledge and familiarity with e-commerce platforms** * **Application deadline: April 8, 2026.** **Who We Are** **We believe every person has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re seeking an opportunity to grow your career in an inclusive and diverse workplace powered by industry-leading technology, we’re looking for you.** **Dell Technologies is a unique family of companies that helps people and organizations transform the way they work, live, and play. Join us to build a future that works for everyone—because progress needs us.** **Updated EEO Statement:** **Dell Technologies is committed to the principle of equal employment opportunity for all people, and to providing our team members with a work environment free of discrimination and harassment. Read our Equal Employment Opportunity Policy** here (opens in new window)**.****Job ID:**R288050