We are seeking a proactive and organized professional to work in the technical support area, ensuring the stability, security, and efficiency of the company’s technological resources. If you enjoy solving problems, pay close attention to detail, and want to work with modern technologies, this opportunity is for you! **SIP Telephony Support (Orpen):** You will be responsible for creating and configuring extensions, managing support queues, and diagnosing issues related to telephony. You will ensure stable and efficient company communications. **Device Management and Configuration:** Includes formatting and preparing laptops for new users, applying policies and configurations via **Microsoft Intune**, protecting devices with **Microsoft Defender**, and integrating devices into **Azure AD**. **Security and Compliance:** Implementation of corporate security parameters, configuration of **MFA (Multi-Factor Authentication)**, application of device encryption, and monitoring to maintain compliance with internal policies. **Printer Maintenance and Configuration:** Replacing toner cartridges, adjusting print settings, and configuring network settings to ensure proper equipment operation. **User Support and Assistance:** Resolving incidents related to hardware, software, and connectivity; supporting the use of corporate tools; and providing guidance on security best practices. Requirements: Currently pursuing a bachelor’s degree in related fields Prior experience in this field is a plus. Here, you’ll find support and opportunities for technical and professional growth—enabling you to make a difference within the organization and contribute to the company’s growth, as we believe in the potential of every team member. We operate under the CLT employment regime and offer the following benefits: * Health insurance plan * Dental insurance plan * Meal or food allowance * Transportation allowance * Discounts on Dufrio products Minimum Educational Requirement: Bachelor’s degree