**As a support and implementation analyst, you will be responsible for:** Providing on-site support at the client’s headquarters for the implementation, training, and technical support of Fiscal and Tax systems; Providing technical consulting for systems and/or business rules; Configuring and parameterizing the software according to the specific requirements of each public agency, ensuring compliance with current legislation; Conducting in-person and remote training sessions for system users, enabling them to properly use available features and proposing process improvements; Providing technical support—clarifying doubts and resolving issues—both on-site and remotely; Documenting relevant information about performed support activities, contributing to continuous service improvement. **Minimum requirements to participate in the selection process:** Bachelor’s degree in Accounting Sciences—currently enrolled or completed; Willingness to travel and valid Class B driver’s license. **Non-mandatory but advantageous qualifications for your application:** Experience in technical support and/or implementation of municipal revenue collection systems; Knowledge of tax legislation and hands-on experience with public-sector tax routines (e.g., IPTU, ITBI, ISS declarations, Active Debt, among others). **If you identify with any of the competencies listed below, your career may be here:** Clear, concise, and empathetic communication—what we call “People Enchanters”; High level of commitment to clients, treating their needs as our own to ensure timely legal deliverables for public entities; An investigative mindset, since demands often challenge the obvious and require testing through unconventional paths; Collaboration is one of the greatest strengths of our professionals, as we understand that public administration involves numerous specific laws and regulations, demanding strong inter-team cooperation. **Check out the benefits and differentiators offered by a market-leading technology company, recognized by GPTW:** Meal Voucher – R$40.00 per working day; Food Voucher – R$243.00 per month; (Total of R$1,000.00 in meal/food vouchers) Meal advance for travel—(R$30.00 for lunch and R$30.00 for dinner); Unimed Health Plan—50% covered for the employee and 50% for dependents under age 18; Dental Plan—50% covered for the employee and 50% for dependents under age 18; Transportation Voucher; Education Assistance—strong encouragement for continued learning; Childcare Assistance—for children under age 6; Birthday Day-Off—flexible time off; Employee Referral Bonus (R$300.00 gift card); Anniversary Gift; Life Insurance / Funeral Assistance; Quick Massage; 40-hour weekly work schedule (8:00 AM–5:00 PM, Monday–Friday) ... and much more!