Description: We are looking for someone who:* Thinks and acts from the customer's perspective. Shows interest and curiosity in understanding customers, their behaviors and preferences to meet and exceed their expectations; * Demonstrates a continuous commitment to learning, teaching and developing, contributing to a relaxed, respectful and collaborative environment, encouraging diversity; * Is flexible enough to move away from existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental and social interests. To join our team, the following are essential: * Reside in Porto Alegre * Education: Technical degree in telecommunications, electrical engineering, electronics, networks or related fields * Experience in telecommunications * Basic technical English * Technical degree in telecommunications, electrical engineering, electronics, networks or related fields. A differential is:* Knowledge in monitoring telecommunications networks * Office suite; TCP/IP architecture; Router configuration What awaits you on a daily basis: * Monitor enterprise network of the RS facility * Manage service requests (REC, RAL, TCQ, INC) in corporate systems. * Control and maintain technical facilities behind the scenes. Handle and manage incidents related to transmission areas. * Manage preventive actions on equipment and systems that make up the basic transmission network * Operate equipment and systems that constitute the basic transmission network (line-of-sight radio systems, optical systems); multiplexing stations, mobile services and infrastructure. * Manage preventive actions on equipment and systems that make up the basic transmission network * Provide support to field maintenance teams as well as to other departments. 2510300202211779451