**Description** Are you looking for a new opportunity to advance your career? We have an offer for you! We are seeking talented individuals eager to grow in a dynamic and challenging environment where each day brings new learning experiences and the chance to positively impact our customers' experience. Here, we value creativity, proactivity, and the desire to make a difference, providing a space that fosters personal and professional growth. If you possess strong problem-solving skills and enjoy helping others, this is your chance to join a collaborative and innovative team. Join a company that invests in its professionals' development and offers an environment where everyone can shine. Don’t miss this valuable opportunity to grow and leave your mark! **Responsibilities and Duties** Provide user support (on-site and remote), resolving queries and issues related to hardware, software, and networks; Perform installation, maintenance, and configuration of Windows 10 and 11 systems; Provide basic Office 365 support and administration (installation, user creation, access management); Configure and maintain printers; Assist in maintaining computers (laptops and desktops); Ensure high-quality service delivery with a proactive and investigative attitude; Support colleagues with internal requests. **Requirements and Qualifications** Knowledge of Windows 10 and 11; Familiarity with Office 365 (user support and access management); Basic knowledge of hardware maintenance (PCs and laptops); Fundamental understanding of networking (client-side).