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Check below the responsibilities and requirements for the position and let's go delight together!\n\n **Responsibilities and duties** \n\n* Constantly analyze strategic indicators of the area, generating insights, patterns, trends and opportunities for action;\n* Produce reports and specific analyses based on the analyzed indicators;\n* Analyze customer behavior, correlating it with area results and identifying patterns;\n* Propose customer service operation strategies;\n* Propose initiatives and processes that add value to the customer experience, increasing customer satisfaction;\n* Stay constantly updated on best practices in Social Media;\n* Work alongside leadership to deepen collected insights, discuss directions and co\\-create solutions;\n* Monitor and track results achieved from implemented improvements;\n* Ensure proper knowledge management by creating structured records of collected insights and completed projects;\n* Collaborate with other company areas in developing solutions that impact customer experience.\n\n \n\n**Requirements and qualifications** \n\n* Ongoing or completed undergraduate degree, preferably in fields related to communication;\n* Intermediate/advanced knowledge of Excel, including dashboard creation, charts and pivot tables;\n* Desirable experience in customer service;\n* Knowledge of Social Media dynamics;\n* Experience in creating and monitoring operational indicators;\n* Analytical profile with passion for data analysis;\n* Interest in working in diverse and collaborative environments.\n\n \n\n**Additional information** **Workplace: Porto Alegre**\n\n \n\nWhat excites you? \n\n\n\n \n\nFar beyond being the largest fashion retailer in the country, we are an Ecosystem where we create the future, innovate and solve various challenges. 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In addition, the Activation team also configures equipment and schedules these visits with customers.\n\n **These and all other advertised positions are available for PwD (People with Disabilities)**\n\n \n\n \n\n**Responsibilities and duties** \n\n* Assist in customer installations;\n* Assist in maintaining equipment already installed at customer locations;\n* Perform installation and configuration procedures for equipment;\n* Request materials from the warehouse;\n* Safeguard company assets;\n* Use tools to measure network parameters;\n* Use personal protective equipment (PPE);\n* Use company software;\n* Answer phone calls;\n* Contact customers via telephone;\n* Drive company vehicles;\n* Clean and keep the work environment organized;\n* Ensure customer satisfaction.\n* Fill out service execution application;\n* Execute network documentation;\n* Serve corporate clients and be able to replace any equipment at the client site without internal support;\n* Configure network equipment and provide information to analysts;\n* Implement access networks in residential complexes.\n\n \n\n**Requirements and qualifications** **Skills:**\n\n\nTeamwork;\n\n\nFlexibility and adaptability to business, people, and processes;\n\n\nAgility in tasks and courtesy towards customers;\n\n\nSense of urgency and innovation.\n\n **Education:**\n\n\nCompleted high school;\n\n\nTechnical course in related field is desirable.\n\n **Requirement:**\n\n\nValid Brazilian driver's license (CNH B).\n\n **Additional information** **Working hours:** 5x2 rotating shift \\- Sunday through Thursday from 8:00 AM to 12:00 PM and 1:12 PM to 6:00 PM.\n\n \n\n\n\nOpportunity to work onsite in the city of Porto Alegre/RS. \n\n\n\n \n\n### **Benefits for those who work here**\n\n \n\nHealth Insurance Dental Plan Pharmacy Partnership Life Insurance Transportation Allowance Food Allowance Education Assistance Complimentary Internet School Supplies Assistance Newborn Child Assistance PPR \\- Profit Sharing Program Quinquennial Award \\- recognition for years of service Psychological Support Childcare Assistance Assistance for children with disabilities Birthday Gift Uniforms and equipment Partnerships Service Discounts Unifique\n\n \n\nSince 1997 we have been driven by customer centricity, offering telecommunications solutions for homes, businesses, and government agencies. 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If you are passionate about technology, have experience in real-time embedded systems, and want to work on challenging and innovative projects focused on tactical communications.\n\n **Responsibilities and duties** **In this role, your challenges will include**\n\n* Fully participating in the software development lifecycle for Software-Defined Radios (SDR), including specification, coding, testing, and maintenance;\n* Developing and integrating embedded software into highly complex communication systems, focusing on performance, reliability, and scalability;\n* Interacting with multidisciplinary teams in hardware, systems, and engineering to ensure technical alignment and efficient component integration;\n* Performing unit, functional, and integration tests, as well as validations and software debugging in both development and production environments.\n\n **Requirements and qualifications** **Requirements and qualifications**\n\n* Solid experience in **C\\+\\+ programming**, with focus on **object-oriented design**;\n* Strong knowledge of **networking** and **communication protocols**;\n* Proficiency in **debugging methodologies**;\n* Knowledge of **software/hardware integration**;\n* Experience with **real-time operating systems** and **embedded Linux**;\n* Proactivity and strong problem-solving skills;\n* **Fluent English**;\n* Bachelor’s degree in Engineering or related fields;\n* Previous experience in radio and/or networking projects is a plus;\n* Prior experience with VXWorks projects is a plus.\n\n **Additional information** **Here, you will have:**\n\n* iFood voucher (meal and food);\n* Home Office allowance;\n* Health Insurance;\n* Dental Plan;\n* Birthday Day Off;\n* Life Insurance;\n* Extended Maternity and Paternity Leave;\n* Educational Partnerships;\n* Alura;\n* Total Pass \\- health and wellness;\n* Flash Card;\n* Reimbursement Programs;\n\n \n\nFrom a home garage to the world: that's how DB's story began. 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