Do you want to help Sicredi create solutions that better meet the needs of individual members? In the Individual (Retail) Segment Strategy Management, we have a data-driven DNA and are passionate about the voice of the user. We study market trends and seek the best solutions to meet members’ needs. **Responsibilities and Duties** * **Lead strategy for the Individual (Retail) segment**, ensuring alignment with corporate guidelines and business goals. * **Coordinate the team responsible for analysis and execution of plans**, ensuring quality and timely delivery of strategic initiatives. * **Monitor and manage segment performance**, proposing adjustments and corrective actions to achieve growth, profitability, and member satisfaction targets. * **Develop and implement strategic and tactical plans**, based on market analysis, member behavior, and financial industry trends. * **Manage projects to improve the member journey**, ensuring integration across physical and digital channels and continuous enhancement of the experience. * **Act as a liaison between internal departments and external stakeholders**, promoting clear communication and alignment of strategic actions. * **Conduct market research and benchmarking**, identifying opportunities, threats, and competitive differentiators for the segment. * **Support definition of key performance indicators (KPIs)** and track their evolution, ensuring data-driven decision-making. * **Prepare executive reports and strategic presentations** for decision-making committees and forums. **Requirements and Qualifications** **Completed undergraduate degree** (e.g., Business Administration, Economics, Engineering, Statistics, or related fields); postgraduate studies or an MBA are advantageous. **Proven experience managing teams and strategic projects**. **Advanced knowledge of data and performance indicator analysis**; familiarity with SQL/Python is desirable. **Strategic mindset and ability to transform data into actionable insights**. **Strong communication and influencing skills**, with experience interacting across all organizational levels. **Solid understanding of banking products and services**, as well as financial market trends. **Analytical, proactive, and results-oriented profile**, capable of handling multiple challenges simultaneously. **Additional Information** At the **Sicredi Administrative Center (CAS)**, for positions in business areas we adopt a hybrid work model consolidated as 3 days on-site at the company headquarters located at Av. Assis Brasil, 3940, São Sebastião, Porto Alegre/RS, and 2 days remote. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ At **Sicredi**, you’ll enjoy: 13th and 14th monthly salaries (fixed); Profit-sharing program (based on seniority); Health benefits: Health and dental plans with no co-payment, Gympass, life insurance, and health & wellness programs (Nutrition, Psychology, Occupational Health, Massage, Running Groups, and on-site gym); Meal and food allowances — flexible allocation (%) across VA/VR cards, with no co-payment; Extended maternity and paternity leave; Childcare or babysitting allowance for children up to 6 years and 11 months old; Support for children with disabilities, with no age limit; Private pension plan covering up to 6% of salary; Training platform — Sicredi Aprende — offering diverse courses; 40-hour weekly work schedule using a time-banking system; Remote work allowance (except for roles requiring 100% on-site presence). **Nice to meet you — we are Sicredi.** Our journey began over 120 years ago as Brazil’s first financial cooperative. Today, we continue growing and transforming daily alongside **more than 50,000 employees**. They are the reason we rank again as the **Best Place to Work**, holding the top position according to Great Place To Work Brazil (GPTW). Together with **over 9 million members** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people’s lives** — a purpose that unites and inspires us, driving local and sustainable development, education, and financial inclusion. We continue seeking talent eager to help build a better world — and we want you on board. **#JoinSicredi!**