1326 Customer Service Call Center in Rio Grande do Sul lowest at $1900.0+ | ok.com

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Customer Service Call Center in Sao Jeronimo

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Customer Service Call Center

Sao Jeronimo

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Location:Sao Jeronimo

Category:Customer Service Call Center

Customer Service Consultant64991745706242120

Customer Service Consultant

Commercial Consultant – Customer Service and Pre\-Sales Do you enjoy talking to people and want to work in the commercial area, even without experience? Responsible for the first contact with customers, the commercial consultant understands their needs, presents the company’s solutions, and qualifies opportunities for the sales team. Works with customer service, information organization, commercial targets, and commissions. No prior experience is required; we provide training and a growth plan. Your responsibilities will include: Contacting interested customers Understanding customer needs Qualifying opportunities Scheduling appointments for the commercial team Working with clear targets and commissions The company offers: Commission Performance bonus Training programs Real opportunities for career growth within the company Ideal candidate profile: Strong communication skills Willingness to learn Organizational skills Commercial mindset No prior experience required (we provide training) Job type: Full\-time, Permanent CLT, Freelance / PJ Contract duration: 12 months Compensation: R$1\.518,00 \- R$3\.072,43 per month Benefits: * Transportation allowance

R. Sete de Setembro, 500 - Centro Histórico, Porto Alegre - RS, 90010-190, Brazil

R$1,518-3,072/month

Doorman64991744897283121

**Job Opening: Doorman – Adservi** **Adservi** has an open position for a **Doorman**, seeking a responsible, attentive, and committed professional to manage access control and site organization. **JOB DETAILS** * Schedule: 6:30 AM–11:30 AM / 12:30 PM–3:00 PM * Shift Rotation: Monday to Saturday * Salary: R$ 1.991,06 * Education Level: Completed Elementary School **Main Responsibilities:** * Control of entry and exit of people and vehicles * Guidance for visitors and service providers * Site monitoring * Recording incidents when necessary **REQUIRED SKILLS:** * Attention and responsibility * Professional demeanor * Punctuality and commitment * Courteous customer service * Ability to follow rules and procedures Minimum Education Level: Elementary School (1st level)

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Network Infrastructure Assistant64991611087874122

Network Infrastructure Assistant

**We are looking for candidates who enjoy taking on challenges.** \[EDIT] **People with Disabilities and/or Rehabilitated Individuals—Your Talent Is Precious to Us!** We are committed to building a diverse and inclusive talent pool. We believe true innovation stems from diversity and inclusion. Our mission is to simplify life through technology and connectivity, and to achieve this, we value every individual who contributes to our success. **We Cultivate a Growth-Oriented Environment:** Interpersonal relationships are highly valued. Determination to achieve results. Transparency in all our actions and communications. **Responsibilities and Duties** \[EDIT] **Requirements and Qualifications** \[EDIT] **Additional Information** **Regarding benefits, we offer:** * RVI – Incentivized Variable Remuneration, * Profit and Results Sharing Program – PRP; * Childcare Assistance; * Life Insurance; * Meal Voucher; * Food Voucher; * Transportation Voucher; * Mobility Assistance; * Unimed Health Plan; * Dental Plan; * Gym Discounts (TotalPass); * C4Life; * Internet and Mobile Phone Plans with Discounts. Nice to meet you—we are Brasil TecPar! For three decades, we have pursued the exciting mission of **simplifying life through technology and connectivity**, transforming Brazil’s digital future. We are a diverse team of tech-passionate professionals, united by our commitment to creating impactful solutions that improve people’s lives across every corner of the country. We are recognized by the ABRINQ Foundation as a “Child-Friendly Company.” Additionally, we hold certifications from ISO 27001, KINDNS, the Brazilian GHG Protocol Program, and Move for Good! By Q2 2025, we grew by 70.5% and have already connected over 1 million customers nationwide. Today, we are more than 4,000 TecFriends spread across 8 Brazilian states. Every voice is valued, every idea is an opportunity to make a difference, and **every effort is recognized through biannual Profit and Results Sharing.** Here, you’ll have the freedom and support to explore your passions, develop your skills, and reach your full potential. More than connecting—we’re about continuous evolution. Shall we go together? \#JoinUsAsATecFriend

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Java Developer (Mid/Senior Level) – On-site in Porto Alegre64986388718849123

Java Developer (Mid/Senior Level) – On-site in Porto Alegre

Description: We are looking for someone who dares to take the lead with us. Requirements and qualifications: Availability for on-site work in Porto Alegre, RS Solid experience in Java development – JMeter Proficiency in Spring Boot, including Spring Security and Spring Data; Experience with unit testing in Java; Strong knowledge of unit, performance, and automated testing; Additional information: * For your health, we offer medical and dental assistance with no co-payment for exams and consultations. * Want more wellbeing? We offer Gympass and Zenklub (with two free sessions per month) to help you care for your physical and mental health. * When hunger strikes, use our Caju meal benefit to shop at any supermarket or restaurant. * Love to travel? Here, we have Férias & Co, a benefit that helps make your dream trip possible. * Have children? Count on our childcare allowance. * Growing family? We offer MomCare, a flexible monetary incentive after maternity leave for new Datunian mothers. * To personalize your workspace, count on our home office allowance. * Want to invest in your professional development? We partner with several renowned educational institutions to offer you discounts of up to 70% on undergraduate, graduate, MBA, language, and many other courses! To learn about all our benefits, visit the homepage of our careers page. 2601010046291895663

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Especialista Fiscal Jr. – Porto Alegre/RS64985824833667124

Especialista Fiscal Jr. – Porto Alegre/RS

**Actividades:** Cálculo de los impuestos directos e indirectos; Cierre previo semanal y presentación de declaraciones federales, estatales y municipales; Emisión de notas de devolución y garantías; Registro y parametrización de nuevas empresas para la emisión de notas fiscales de productos y servicios, así como actividades adicionales solicitadas por la gerencia; Atención a las unidades mediante chat, correo electrónico, WhatsApp y teléfono. **Requisitos:** Título universitario completo en Ciencias Contables; Experiencia de 3 años; Conocimientos en derecho tributario; Excel avanzado; Conocimientos deseables en el ERP Protheus de Totvs. **Jornada laboral:** De lunes a viernes, de 08:00 a 18:00 horas – Sábados ocasionales según escala Salario inicial R$ 4\.105,00 **Beneficios:** Plan médico, plan odontológico, seguro de vida, vale alimentación, vale transporte, bono trimestral, comedor climatizado con espacio para descanso **Envíe su currículum al correo electrónico:** vagas@unicarreirarh.com.br. Cargo: Especialista Fiscal Jr. – Porto Alegre/RS \| Salario: R$ 4\.105,00\. \| Estudios: Educación superior \- Licenciatura \| Licenciatura \| Tecnología. \| Turno: Completo. \| Área: Control, Economía, Finanzas. \| Experiencia: 3 años. \| Ciudad: Porto Alegre / RS

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Parking Attendant64971169931650125

Parking Attendant

We value diversity and are committed to inclusion. All of our positions are open to people of all backgrounds, fostering an environment where differences are respected and celebrated. Join us! **Responsibilities and duties** **Responsibilities and challenges** * Immediately register every vehicle entering the parking facility; * Verify whether customers are authorized users, monthly subscribers, or residents, and confirm that the customer possesses valid identification credentials; * Inform customers about parking procedures and regulations—including grace periods, fees, location details, and other relevant information—always prioritizing courteous user reception; * Monitor for jammed or malfunctioning ticket dispensers, and retrieve tickets manually if the Ticket Deposit Box is full; * Properly store vehicle keys in key cabinets and ensure vehicle identification via numbered prism tags; * Operate cash register equipment in parking garages, issuing vehicle entry and exit vouchers and safeguarding parking revenue integrity. **Requirements and qualifications** **What we’re looking for:** * Completed high school education; * Valid driver’s license (preferred). **Additional information** For healthcare units (hospitals or laboratory networks), upon selection approval, proof of the following vaccinations will be required: **Hepatitis B, Adult Diphtheria-Tetanus vaccine, Measles-Mumps-Rubella vaccine, Influenza, COVID-19, and Yellow Fever.** **HOW WOULD YOU LIKE TO WORK FOR A COMPANY SERVING TOMORROW’S SMART CITIES?** INDIGO is the global leader in parking and individual mobility management. We operate in over 500 cities across 10 countries. In Brazil, we manage more than 370 operations across 97 cities in 24 states + DF. **HOW DO WE MAKE ALL THIS HAPPEN?** Worldwide, we count on over 9,000 employees—including 4,700 Brazilians. All of them deliver customized, increasingly intelligent solutions that enable a seamless, integrated customer journey. One of INDIGO’s top priorities is listening to its employees and ensuring they build successful careers. That’s why we invest in training and develop career development policies. Additionally, we strive to foster gender equality, promote equal opportunities, and combat discrimination. Our goal is to create a workplace where everyone feels fulfilled, motivated, and engaged. **More purpose, less impact, more Indigo** We are transforming our parking facilities into useful, sustainable service hubs—critical links in the urban mobility chain. Without parking, there is no mobility; without mobility, there is no development. Yet this development must align with people’s aspirations: less stress, noise, pollution, and traffic. That’s why **“creating spaces for a calm city in motion”** is what we do at Indigo. This is our purpose. This is what we work toward daily. Shall we build this future together? **\#JOININDIGO**

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Administrative Assistant - Customer Service64971044425091126

Administrative Assistant - Customer Service

We are looking for a proactive and organized professional to work as an administrative assistant in our Customer Service department. The main focus will be ensuring operational efficiency and providing excellent customer service via telephone, email, and WhatsApp, addressing inquiries and providing general information regarding services and contracts. Recording and organizing customer interactions in the system; Contractual and registration updates. Candidate Profile Strong communication and negotiation skills; Experience with multichannel customer service: telephone, WhatsApp, email, and in-person. Proactive, responsible, and collaborative profile. Completed high school education; proficiency in computer applications and operating systems. Preferred: experience in customer service or customer retention. Schedule: Monday to Friday (8:00 AM to 6:00 PM – 1-hour break) Benefits: Meal Allowance or Food Allowance (R$25.00) per working day + Transportation Allowance – Health Insurance plan, effective after the probationary period. Requirements: Completed high school education; Strong verbal and written communication skills; Computer literacy; Easy access to the North Zone of Porto Alegre/RS. Minimum Education Level: High School (Secondary Education) * Health Insurance * Meal Allowance * Transportation Allowance * Food Allowance

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Recruitment and Selection Assistant64970917369474127

Recruitment and Selection Assistant

A leading large-scale company focused on tax consulting, operating in the market for two decades. A collaborative environment oriented toward professional development and growth. We seek professionals motivated by challenges, with a strong business-oriented mindset and focused on identifying opportunities and solutions. **Responsibilities and duties** * Conduct high-volume interviews; * Post job openings on recruitment platforms (LinkedIn, InfoJobs, and Gupy); * Perform and monitor resume screening; * Promote job openings; * Schedule interviews with candidates; * Manage recruitment demands. **Requirements and qualifications** * Experience and interest in Recruitment & Selection; * Strong communication and interpersonal skills; * Bachelor’s degree in Human Resources, Business Administration, or related fields is desirable. **Additional information** **We offer:** * Salary: to be negotiated; * Transportation and meal allowances (R$ 34.10 per workday); * Life insurance; * SESC membership card; * Gym benefit; * Health plan. * Working hours: 8:30 AM – 12:00 PM / 1:00 PM – 5:00 PM, Monday through Friday; * On-site work in the southern zone of Porto Alegre. The **Villela Group** is a leader in the Brazilian market for business recovery and corporate consulting, having served over **100,000 companies**. Present in **23 regions across the country**, it operates **78 strategic units** and employs a multidisciplinary team of **+800 qualified professionals** (accountants, lawyers, administrators, developers, among others), ensuring diversified expertise and integrated solutions. **Core pillars:** * **Corporate Audit and Consulting:** Optimization of results and cash flow through strategic analysis. * **Legal and Corporate Advisory Services:** Legal solutions for reducing liabilities and regularizing businesses. * **Technology and Innovation:** Digital platforms and artificial intelligence for operational modernization. #### **With a robust infrastructure and an innovation-driven focus, the group has established itself as a benchmark in corporate transformation.**

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Legal Intern - Praia de Belas - No experience required64970916831490128

Legal Intern - Praia de Belas - No experience required

An auditing company is seeking a Legal Intern in Porto Alegre (Praia de Belas). Russell Bedford is a global network of accounting and consulting firms. It provides audit, tax advisory, and business services. **Responsibilities:** Support contract control and preparation of monitoring spreadsheets. Conduct research and analysis of public tender opportunities and official notices. Assist in preparing documentation for participation in tender processes. Contact public agencies to obtain information and complete registrations. Support general routines within the Public Procurement area. Previous roles such as Legal Intern, Legal Assistant, Corporate Law Intern, or Legal Support Assistant may indicate affinity with some of the activities associated with this position. **Desired Qualifications:** **Education:** Currently pursuing a bachelor’s degree **Experience:** No experience required **Compensation and Benefits:** * Salary: Compensation will be disclosed during the selection process. * Transportation allowance **Additional Information:** * \#UrgentOpening * Contract type: Internship \- On-site. * Schedule: Part-time * Working hours: To be agreed upon.

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Civil Construction Draftsman/Designer64963206248834129

Civil Construction Draftsman/Designer

**Education:** Technical Course – Completed **PCD:** No **Hiring Type:** CLT **Benefits:** Meal Voucher, Transportation Voucher **Description:** Civil Construction Draftsman/Designer – Porto Alegre/RS **Responsibilities:** Assist in the development of engineering projects and detailing of reinforced concrete structures; Production of public infrastructure works such as viaducts, footbridges, and bridges; Modify and correct drawings and develop under supervision; Prepare technical drawings in CAD 2D and 3D; Execute drawings for precast components. **Requirements:** Education: Technical Degree in Building Construction or Highways; 1 year of experience; Proficiency in AutoCAD; AllPlan software desirable; Microsoft Office Suite. **Working Hours:** Monday to Friday, from 08:00 to 18:00 Initial Salary R$ 3\.600,00 **Benefits:** Meal Voucher, Transportation Voucher **Send your resume to the email:** **Register via website:** http://www.unicarreirarh.com.br/ 2512270202491200296

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Atendente de Apartamento Jr.649631477539871210

Atendente de Apartamento Jr.

Atendente de Apartamento Jr. A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests. **What will I be doing?** As Housekeeping Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day\-to\-day activities Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards: * Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards * Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work * Provide excellent guest service * Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision * Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others * Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time * Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering) * Control makes monthly Lost and Found and donations * Check the uniforms and send for c leaning and / or repair * Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily * Makes daily guest clothing release of guests that use the laundry service * Makes monthly closing of Laundry expenses and provision of same * Replaces (a) Laundry Attendant in case of holidays, days off or absences **What are we looking for?** A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below: * Planning and organizing * Good oral and written communication * Previous experience in Laundry * Good interpersonal skills * Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office * Committed to delivering a high level of customer service * Excellent standards of clean It is advantageous in this position if you demonstrate the following capabilities and advantages: * Ability to work in a team * Excellent attention to detail * Positive Attitude **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Commercial Agent III649631469427221211

Commercial Agent III

Commercial Agent III Carry out activities with frequent guidance; Report frauds, water and sewage connection status; Report discrepancies in registered consumption through incident reports or directly notify the relevant department; Report water leaks in the network, service line, or curb stop valve; Provide water supply and sewage collection and treatment services (except for the Manaus unit); Provide information on water supply and sewage collection and treatment services; Water cutoffs and reconnections are performed according to each unit’s needs; exclusively at Águas de Manaus S.A., only LISC-type cutoffs will be performed; Inspect water connections; Update commercial and technical registrations; Provide user assistance upon request; Deliver bills and informational materials; Perform meter reading handover; Replace water meters (except in Manaus); Standardize curb stop valves in water connections (except in Manaus); Install payment plans for outstanding debts (except in Manaus); Deliver ARs (Acknowledgement Receipts) related to notifications of irregularities (except in Manaus); Repair water leaks (except in Manaus); Collect and re-read water meter readings, inspect water connections, and perform water cutoffs and reconnections (except in Manaus, where reconnections are not performed in this role), aiming to determine each consumer unit’s monthly consumption and maintain customer relationships; Maintain work equipment in perfect condition and cleanliness; Comply with company standards and procedures related to the area of operation; Operate vehicles used for activities efficiently and safely; Ensure compliance with occupational health and safety regulations and properly use personal and collective protective equipment; Commit to the areas of Quality Management, Environment, and Occupational Safety; Perform other tasks related to those described above, as determined by the organization and under the direction of the immediate supervisor. Minimum Education: High School (Secondary Education) Desired Education: High School (Secondary Education) Driver’s License: Class B

R. Alberto Pasqualine, 243 - Centro Cidade Baixa, Bom Retiro do Sul - RS, 95870-000, Brazil

Negotiable Salary

Collections Assistant649620719956491212

Collections Assistant

Although cars play a fundamental role in the lives of many people, only 25% of Latin America’s population has access to one. That is precisely why Kovi was born: to change this statistic! We believe everyone deserves the opportunity to drive their own lives, and in pursuit of this purpose, we work every day to create accessible, flexible, and simple mobility solutions. Today, we already offer rental plans under the groundbreaking “pay-as-you-go” model, car purchases without credit analysis, and auto insurance with simplified enrollment. And we aim to keep promoting inclusion through efficiency and innovation! The challenge is great, but our desire to make a difference is even greater! We are looking for extraordinary people to be part of this revolution. Here, you’ll find a welcoming, collaborative, and continuously learning environment. \#JoinKover! ### **Kovi Team:** Being a Kover means being highly engaged when it comes to challenges. We love people who care about others, who have sparkle in their eyes and abundant willpower to change the world. If you believe in a world where everyone has the opportunity to drive their own lives, come be \#Kover! **Responsibilities and Duties** * Verify the condition of each returned vehicle to assertively charge fines and damages—fairly for both parties; * Understand Kovi’s plans and business model; * Carefully analyze cases and processes involving direct customer experience and our business model; * Interface with other departments involved in the process (e.g., Workshop) to gather information and monitor repair timelines; * Provide information to internal departments whenever requested; * Participate in process improvement projects focused on operational efficiency gains and enhanced customer experience. * Download the previous day’s database to verify the number of returned vehicles with checklists, then initiate follow-up actions; * Critically compare Exit checklists (vehicle condition at time of handover) with Return checklists; * Issue charges based on the damage valuation calculator; * Reassess contested cases by reviewing photos and evidence from the return checklist; * Charge contractual termination fees when applicable; * Support operational teams as needed. **Requirements and Qualifications** * Excellent communication and writing skills; * Problem-solving focus and negotiation ability; * Analytical profile, with a continuous improvement mindset for departmental processes; * Attention to detail; * Teamwork and flexibility to support other Customer Experience (CX) areas when required; * Ability to handle multiple tasks while maintaining delivery quality. * Intermediate computer literacy, especially with Office/Google Apps tools (Google Chat, Google Sheets); * Prior experience in administrative and financial routines; **Desirable:** * Completed or ongoing undergraduate degree; * Experience with data analysis and performance indicator tracking; * Previous exposure to Pipefy, Rental, Silia, or SOON systems. **Additional Information** **What you’ll find here:** **Life Insurance:** To protect our greatest asset: our Kovers. **Health Plan:** Taking care of yourself and staying well matters. **Dental Plan:** So you can flash that beautiful smile! **Flash Card:** Your meal and/or food allowance—all on one card! After all, as the saying goes: “An empty sack cannot stand upright!” **SESC Partnership:** Benefit enrollment available after 90 days of employment. **Transportation Allowance or Fuel Allowance:** You choose how you get around. **Parents and Children:** Daycare assistance, extended maternity leave (180 days), and extended paternity leave (20 days). **Wellhub:** All Kovers are entitled to exercise with part of the cost subsidized by Kovi. **Kovenção:** A meeting where Kovi’s leadership connects with the entire company so everyone stays updated on business status. About Kovi At Kovi, we believe mobility changes directions. Founded in 2018 with a clear purpose—to create opportunities enabling everyone to drive their lives—we are now a reference in delivering innovative solutions to customers, promoting financial inclusion and autonomy for those who move cities. More than a tech company, we’re a team passionate about real impact. Here, we combine data, empathy, and boldness to build a fair, sustainable, and accessible ecosystem. And this is just the beginning. Our Culture Our culture is alive, diverse, and collaborative. We value curious people who learn quickly, think differently, and build together. At Kovi, you have the freedom to be yourself—and room to grow beyond your wildest imagination. We believe innovation is the engine of change. That’s why we encourage new ideas, experimentation, and data-driven decisions. We’re also driven by a strong sense of ownership: every person here is the protagonist of their own journey. Diversity matters. Inclusion matters too. That’s why we’re committed to building a safe, respectful, and welcoming environment for everyone. Shall we go together? If you seek purpose, real challenges, and want to join a team reinventing the present to build a fairer future, your place may be right here.

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

(CX IN PERSON) Customer Service Analyst I - Poa649620719795211213

(CX IN PERSON) Customer Service Analyst I - Poa

Although cars play a fundamental role in the lives of many people, only 25% of Latin America’s population has access to one. That’s why Kovi was born: to change this statistic! We believe everyone deserves the opportunity to drive their own lives, and in pursuit of this purpose, we work every day to create accessible, flexible, and simple mobility solutions. Today, we already offer rental plans under the unprecedented “pay-as-you-go” model, car purchases without credit analysis, and auto insurance with simplified enrollment. And we want to keep promoting inclusion through efficiency and innovation! The challenge is great, but our desire to make a difference is even greater! We’re looking for amazing people to join this revolution. Here, you’ll find a welcoming, collaborative, and continuously learning environment. #JoinKovi! ### **Kovi Team:** Being a Kover means being deeply engaged when it comes to challenges. We love people who care about others, who shine with passion and have abundant willpower to change the world. If you believe in a world where everyone has the opportunity to drive their own lives, come be a #Kover! **Responsibilities and Duties** * Deliver outstanding service to Kovi driver partners via email, chat, or phone; * Assist in resolving requests from Kovi customers; turn negative experiences into positive ones through exceptional service; the CX professional understands our plans, processes, and business model to clarify customer questions; responsible for identifying the best solution for drivers, coordinating with partner departments to ensure the best experience; * Ensure outstanding service to both internal and external customers; * Process contract signings with Kovi customers; * Manage vehicle movements within facilities to facilitate deliveries; * Perform checklists during physical vehicle handovers; * Maintain effective communication with customers during conflict situations; * Apply best practices in in-person service. **Requirements and Qualifications** * Excellent verbal and written communication skills; * Analytical mindset with a continuous improvement focus on current processes; * Proficiency in Office tools is desirable; * Experience with Google Sheets is desirable — prior experience in in-person customer service is required; * Valid Brazilian driver’s license (Category B); * Prior experience with checklists and vehicle handling is desirable. **Additional Information** **What you’ll find here:** **Life Insurance:** To protect our greatest asset: our Kovers. **Health Plan:** Taking care of yourself and staying well matters. **Dental Plan:** So you can flash that beautiful smile! **Flash Card:** Your meal and/or food allowance on a single card! After all, as the saying goes: “An empty sack cannot stand upright!” **SESC Partnership:** Benefit enrollment available after 90 days of employment. **Transportation Allowance or Fuel Allowance:** You choose how you get around. **Parents and Children:** Daycare assistance, extended maternity leave (180 days), and extended paternity leave (20 days). **Wellhub:** All Kovers are eligible to exercise with part of the cost subsidized by Kovi. **Kovenção:** The meeting where Kovi leadership connects with the entire company so everyone stays updated on business status. About Kovi At Kovi, we believe mobility changes directions. Founded in 2018 with a clear mission—to create opportunities enabling everyone to drive their lives—we are now recognized for delivering innovative solutions to customers, fostering financial inclusion and autonomy for those who move cities. More than a tech company, we’re a team passionate about real impact. Here, we combine data, empathy, and boldness to build a fair, sustainable, and accessible ecosystem. And this is just the beginning. Our Culture Our culture is alive, diverse, and collaborative. We value curious people who learn quickly, think differently, and build together. At Kovi, you have the freedom to be yourself and space to grow beyond your wildest imagination. We believe innovation is the engine of change. That’s why we encourage new ideas, experimentation, and data-driven decisions. We’re also driven by a strong sense of ownership: every person here is the protagonist of their journey. Diversity matters. Inclusion matters too. That’s why we’re committed to building a safe, respectful, and welcoming environment for everyone. Shall we go together? If you seek purpose, real challenges, and want to join a team reinventing the present to build a fairer future, your place may be right here.

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Customer Service Representative649620719161611214

Customer Service Representative

**Responsibilities:** Provide telephone customer service to beneficiaries, individuals, hospitals, and providers regarding various requests; follow up on these requests when necessary; enter all provided information into the system (registration); inform the service protocol number; Receive and review authorization requests, handle them appropriately according to one’s authority or forward them to the relevant teams (outside one’s authority); Perform specific skills as required and based on received training, such as: Telemedicine Moderator, support for bed availability within the system, and/or handling and forwarding electronic referral forms; To carry out these activities, it is essential to stay updated on departmental procedures through reading the internal portal (intranet) and emails sent by supervision or BackOffice; Customer Service Channels: Voice (telephone), Chat, and WhatsApp; Email sending only when pertinent to the service provided. **Requirements:** AVAILABILITY TO WORK AFTERNOON AND NIGHT SHIFTS. **Education:** Completed High School. **Schedule:** 6:20 AM – Rotating 6x1 Schedule. **Salary:** To be agreed upon. **Benefits:** Fuel Allowance, Education Allowance, Health Insurance Plan, Meal Voucher, Food Allowance, Transportation Voucher. Minimum Education Level: High School (Secondary Education) * Fuel Allowance * Education Allowance * Health Insurance Plan * Meal Voucher * Food Allowance * Transportation Voucher

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Tax Assistant649620710648351215

**Description:** Experience in the tax area Currently studying Accounting Sciences; Knowledge of the ERP Domínio Web system will be an advantage. **Skills:** Customer service skills and good verbal communication, willingness to work in a team, strong interpersonal skills, organizational ability, and enthusiasm for challenges. Analysis of tax invoices, tax calculations, submission of ancillary declarations at municipal, state, and federal levels. Calculation of taxes and contributions, issuance of payment slips; Tax closing and verification; Knowledge of the Presumed Profit and Simples Nacional tax regimes. 2512240202491879927

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Business Operator - Porto Alegre649614605376021216

Business Operator - Porto Alegre

**Active Call Center Operator – Financial Product Sales** Do you have good communication skills, enjoy speaking with people, and possess that special talent for delighting customers? Then this opportunity is for you! **Responsibilities:** * Make proactive phone calls to customers; * Present and sell financial products; * Delight customers with high-quality, results-oriented service; * Work with products such as **FGTS advance**, **payroll-deductible loans**, **insurance**, and **loans for retirees and INSS pensioners**. **Compensation:** BRL **1,825.60**, consisting of a fixed amount (BRL 1,525.60 + BRL 300.00 allowance) + variable pay **Benefits:** Transportation voucher + Meal voucher of **BRL 35.60 per day +** Food voucher of **BRL 100.00 per month.** **Schedule**: Monday to Thursday, from 12:48 PM to 9:00 PM Friday: 10:48 AM to 7:00 PM. Temporary employment contract (signed CLT), with a fixed term of up to 9 months, and possibility of hiring by the service recipient company. **The service recipient company may hire you after the temporary contract ends.** If you are communicative, enjoy challenges, and want to grow in the commercial field, join our team! Minimum Education: High School (Secondary Education) * TV * MV * FV

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Redes Sociales (CIA DOS DOCES)649614604200981217

Redes Sociales (CIA DOS DOCES)

Responsabilidades: Planificar y ejecutar el calendario de publicaciones de las redes sociales de Cia (Instagram, Facebook, TikTok, Threads y YouTube). Crear contenido relevante y creativo (textos, ideas para videos, guiones e interacciones). Programar y supervisar publicaciones. Interactuar con los seguidores (responder comentarios, mensajes y menciones). Gestionar y organizar sorteos en la tienda y en las redes sociales; Registrar promociones y envíos de cargas en el sistema. Verificar el margen de costos (calculadora de costos y rentabilidad) y realizar la fijación de precios de productos (para tienda y comercio electrónico). Analizar métricas y elaborar informes de desempeño de todas las redes sociales. Sugerir estrategias para incrementar el compromiso y el alcance. Seguir tendencias y aplicar novedades relevantes. Contactar a las culinarias para la realización de cursos. Gestionar la agenda del centro culinario. Inscribir a los interesados. Elaborar certificados y mensajes relacionados con los cursos. Organizar el Centro Culinario. Revisar y controlar el uso del Centro de Cursos. Sobre Comercio Electrónico: Emitir facturas fiscales (NF), separar y despachar pedidos de nuestro sitio web y Shopee. Registrar productos en el sitio web. Producir diseños gráficos para subir al sitio web y Shopee. Requisitos y ventajas competitivas: Conocimientos en redes sociales (Instagram, Facebook, TikTok, Threads). Nociones básicas de diseño (Canva, CapCut o similares). Habilidad con videos y edición para Reels/TikTok. Buena redacción y creatividad. Organización y proactividad. Experiencia previa deseable o portafolio de trabajos. No es obligatorio, pero será una ventaja competitiva contar con formación en: Marketing, Publicidad o áreas afines. Disponibilidad para desplazarse a las demás tiendas (Cachoeirinha, Gravataí, Viamão, Alvorada y Canoas). Horario: Lunes a sábado \- 9:00 a 17:30 h (horas extras si es necesario). Escolaridad mínima: Educación Secundaria (2º Grado) * Día libre * Vale transporte * Ayuda para combustible * Alianza con farmacia

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Call Center Supervisor648807822732831218

Call Center Supervisor

If you have experience managing teams, enjoy developing people, and are seeking a new professional challenge, this opportunity is for you! Key Responsibilities * Work alongside the team, supporting daily operations and promoting employee development; * Conduct active listening sessions, performance monitoring, and provide feedback to the team; * Monitor operational demands and key performance indicators; * Complete and track effectiveness spreadsheets, shift schedules, and reports; * Perform other duties relevant to the role. Work Schedule * Rotating schedule **6x1**; * Availability to work **full-time**. Education and Requirements * Completed undergraduate degree; * Minimum of **6 months of experience as a Supervisor**; * Experience in **team management**; * Knowledge of **demand monitoring**; * Proficiency in **Excel**. Behavioral Skills * Flexibility and initiative; * Commitment and organization; * Communication; * Proactivity and persistence toward results; * Resilience, maintaining focus on productivity; * Empathy; * Ability to handle unforeseen events and crisis situations. Computer Skills * LibreOffice; * Microsoft Excel; * Microsoft Outlook; * Microsoft Word; * Microsoft PowerPoint. **Interested candidates** must submit their resumes and participate in our selection process. WhatsApp: (51) 99321-9911 E-mail: recrutamento@stservicosempresariais.com.br Instagram: @stservicosempresariais Join a team that values people, development, and results! Job Type: Permanent CLT Salary: R$2.112,26 per month Benefits: * Dental care plan * Commercial partnerships and discounts * Life insurance * Meal allowance * Transportation allowance

Tv. Francisco de Leonardo Truda, 40 - Centro Histórico, Porto Alegre - RS, 90010-050, Brazil

Laravel Developer + React - Remote, Latin America648806133748511219

Laravel Developer + React - Remote, Latin America

Bluelight Consulting is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. With a steadfast commitment to delivering exceptional service to our clients, Bluelight excels in its focus on quality and customer satisfaction. Our mission is not only to create cutting\-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. With a presence across the United States and Central/South America, Bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. We are looking for a skilled individual to join our rapidly growing team at Bluelight Consulting. This position is ideal for someone who thrives in a fast\-paced, dynamic environment where everyone's opinions and efforts are valued and appreciated. You will have the opportunity to contribute to challenging and meaningful projects, developing high\-quality applications that stand out in the market. We value continuous learning, personal growth, and hard work, offering a collaborative environment that promotes professional development. If you are passionate about software development and eager to be part of a growing software consultancy, we invite you to apply and join us on this exciting journey. ### **What we are looking for** * + 4\+ years of experience with Laravel, specifically with Laravel 8 and above. + Experience with: Eloquent ORM, Laravel Authentication, Laravel Query Builder. + Experience with testing tools, such as Pest PHP, PHPUnit, Laravel Dusk, Playwright. + Experience with Inertia.js and RESTful API in Laravel. + Experience with frontend development (React, Vue.js, Laravel Livewire, etc). + Bonus points if you have experience with Tailwind CSS. + Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both regarding estimates and the general process. + Ability to identify with Bluelight's clients' goals and dedicate yourself to delivering on the commitments you and your team make to them. + A positive mindset and a can\-do attitude. + Forensic attention to detail. ### **Company Benefits** * + Competitive salary and bonuses, including performance\-based salary increases. + Generous paid\-time\-off policy + Flexible working hours + Work remotely + Continuing education, training, conferences + Company\-sponsored coursework, exams, and certifications Being a consultant in our team is a fun, challenging, and rewarding career choice. Your contributions are highly valued by clients, and the work you do often has a direct and significant impact on their business. You will have the opportunity to work on a variety of projects for our incredible clients, which will accelerate your career growth. You’ll collaborate with modern technologies and work alongside some of the best professionals in the industry! If you’re eager to be part of an exciting, challenging, and rapidly growing consultancy, we encourage you to apply. \#LI\-Remote

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Electrical Maintenance Officer648803581057301220

Electrical Maintenance Officer

We believe in the power to transform society through innovation and sustainability. Therefore, our primary goal is to have a motivated and innovative team that operates in a collaborative and welcoming environment, always aiming for excellence in our deliverables. If you aspire to drive transformation and believe you can add value to challenges involving social and environmental responsibility, Engemon is the ideal place! Work Environment: You will work in our Operation Services business unit. Your challenges will include: • Installing and maintaining lighting and power lines and circuits, including separating, replacing, and securing outlets, switches, fuses, lamps, ballasts, panels, and accessories. • Assembling infrastructure (cable trays and conduits) and closing electrical panels. • Monitoring and controlling system maintenance and operations by completing specific forms. • Conducting inspections (rounds), opening and closing service orders (OS). • Assembling infrastructure and circuits. • Inspecting equipment to verify their condition and operational status. • Performing repairs on electrical installations, masonry, carpentry, and plumbing services. • Carrying out building renovations and cleaning to support hygiene and appearance of the institution’s building. • Transporting furniture, materials, and equipment. • Ensuring generator operation through close monitoring of potential power outages. • Maintaining cleanliness and order in the maintenance area by organizing materials. • Supervising third-party service execution relevant to your area and reporting any non-conformities to your immediate supervisor. • Performing preventive and corrective maintenance on plumbing and gas installations, including replacing or repairing components such as pipes, valves, shut-off valves, faucets, sanitary fixtures, joints, appliances, insulating coatings, and others; clearing drains, sewers, and sinks; performing welding and lubrication tasks. • Specifying and quantifying plumbing materials for procurement, installing and repairing all types of cold and hot water systems. • Keeping the building’s plumbing installations in proper working condition. Preferred Qualifications: Completed Electrician training course. What We Expect From You: • Prior experience with electrical networks. • Effective communication skills to build strong client relationships. • Teamwork to foster a friendly work environment. • Organizational skills to manage daily demands. • Dynamism to handle a variety of activities and challenges. Why Work at Engemon: Working at Engemon means joining a company with a rich history, tackling a diverse range of stimulating projects, having opportunities for personal development, being part of an organizational culture that values collaboration, health, and well-being, and contributing to projects that generate positive impact. Moreover, you’ll be in an environment that values and encourages technology and continuous innovation. What We Offer You: • Health and well-being: We provide medical assistance, dental assistance, life insurance, and TotalPass—because you are our top commitment. • Recognition: We want you to take ownership and offer a competitive career development plan. Minimum Education Level: Elementary School (1st level) * Total Pass * Dental Assistance * Medical Assistance * Life Insurance * Commuter Allowance * Meal Voucher

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Telemarketing Operator648802738506251221

Telemarketing Operator

:We are seeking a highly motivated professional to work with active sales (MONDAY to FRIDAY, 9:00 AM to 6:00 PM) * Conduct telephone sales of payroll-deductible loans; * Act proactively; * Apply sales techniques while always adhering to company policies and guidelines; * Collaborate within a team to achieve established targets. REQUIRED: * Experience in sales, telephone collections, and/or payroll-deductible loan sales; * Ability to work with daily, weekly, and monthly targets; * Responsibility and commitment to completing assigned tasks and meeting deadlines; * Enjoy making phone calls and speaking with people; COMPANY OFFERS Training and constant supervision. Professional development. Excellent work environment. CLT VT VR Weekly and monthly bonuses. Minimum Education Level: High School (Secondary Education) * TRANSPORTATION ALLOWANCE * DENTAL PLAN – AFTER THREE MONTHS * MEAL VOUCHER BRL 28.00

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

071927-junior apprentice-TIM S.A. - Porto Alegre-RS648802733570581222

071927-junior apprentice-TIM S.A. - Porto Alegre-RS

**Description:** **Job Description:** This position is for you! Why not join this program? As a Junior Apprentice here, you will receive formal employment registration in your Professional Work Card and enjoy various benefits; you will also participate in theoretical training sessions to enhance your professional knowledge. ESPro, with over 40 years of experience, plays a strategic role in the development of adolescents and young people, and we are currently conducting this screening process, referring you and wishing you great success! Don’t miss it—we’re waiting for you! **Responsibilities:** Sell products at retail establishments. Plan sales activities. Apply sales and negotiation resources and techniques during customer service. Issue fiscal invoices or receipts and record data related to completed sales. Carry out after-sales activities. Register or update buyer’s registration information. Act in accordance with company procedures and policies, and comply with occupational health and safety regulations as well as environmental preservation standards. **Requirements:** Gender-neutral; minimum age of 18 years. **Benefits:** Transportation Allowance, Meal Allowance, Life Insurance, Medical Assistance, Dental Assistance. 2512220202491701075

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Customer Service Assistant - Meu Cartão Customer Service Center648799332190751223

Customer Service Assistant - Meu Cartão Customer Service Center

We have opportunities available. We are looking for Customer Enchanters to work as Customer Service Assistants at Renner Stores’ Customer Service Center, Meu Cartão! **Responsibilities and duties** * Identify and resolve customers’ needs * Build sustainable, trust-based relationships with each customer through enchanting and efficient interactions * Provide accurate and complete information using appropriate methods/tools * Achieve customer service targets * Impact company results by identifying opportunities and acting proactively during customer interactions * Handle customer complaints, presenting appropriate solutions and alternatives * Maintain records of customer interactions * Follow procedures, guidelines, and communication policies * Go the extra mile to enchant—always **Requirements and qualifications** * Completed high school education * Flexible availability for work hours * Basic Microsoft Office package skills Preferred qualifications: * Resourceful, nonconformist, and enchanting individuals * Customer-focused mindset * Proactivity * Collaboration **Additional information** Work schedule: 6 days on / 1 day off Working hours: 10:00 AM to 4:20 PM 100% in-person What enchants you? Far more than just the country’s largest fashion retailer, we are an ecosystem where we create the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and enhance talents. Here, we foster a sense of belonging, respect diversity, and operate in an environment where we care for and are cared for. Environmental and social awareness guides all our actions, as we maintain a clear commitment to our employees, customers, and suppliers. If what enchants you is the chance to learn, share, and teach; if what enchants you is respect, diversity, and inclusion—you belong here. Join our team of 24,000 employees united to enchant alongside the brands Renner, Camicado, Youcom, Ashua, Repassa, and Realize. So—will you join us in creating responsible fashion? #WhatEnchantsYouEnchantsUs

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Human and Organizational Development Assistant648799331544341224

Human and Organizational Development Assistant

**Responsibilities**: Diagnose, through interviews with leadership, the expected deliverables for each position; Support, when necessary, in Recruitment & Selection (R&S), Internal Communication (CI), and Training & Development (T&D) routines; Support management in monitoring team performance indicators; Support the department in structuring departmental events and initiatives; Support the team with administrative and routine departmental requests; Register and/or update departments and positions in the payroll system (RM); Maintain the Job Mapping Chart up to date; Keep the internal library of materials organized (SOPs, frameworks, workflows, historical records, and manuals); Address simple questions from leadership and appropriately direct them to the corresponding pillar; Maintain publication and updating of routine communications; Collaborate with other Human and Organizational Development (DHO) pillars; Conduct weekly check-ins with the department; Participate in one-on-one meetings with coordination; Support process mapping and improvement within the department; Update performance indicators monthly; Ensure daily time tracking registration and zero-hour bank balance at the end of each month; Participate in OKR and KPI check-in meetings; Promote sustainable development culture; Perform other related departmental activities. **Required Education**: Bachelor’s degree in Human Resource Management, Business Administration, Psychology, Pedagogy, or related fields. **Mandatory Requirements**: Recruitment and Selection (Competency-based selection techniques); Internal Communication Flow; Training and Development Programs; Experience in internal customer service / administrative support; Google Sheets and/or Excel; Google Tools (Drive, Forms, etc.); Basic understanding of Employee Experience; Communication (written and oral). **Preferred Qualifications**: People management platforms (Elofy, Qulture Rocks, etc.); ATS software (Pandapé, Sólides, Gupy, etc.); Payroll systems (RM TOTVS, etc.); Labor legislation (basic knowledge of CLT and labor compliance practices); Organizational structure; Agile project and task management tools (Miro/Jira/Trello); Management tools (KPIs and OKRs). **Behavioral Competencies**: Interpersonal relationship skills; Planning and organization; Analytical ability; Focused attention; Innovation. **Work Mode**: Hybrid. **Working Hours**: Monday to Friday, from 08:30 to 17:30. **Compensation**: Competitive salary commensurate with the role + benefits (meal allowance of R$ 37.32 per day, food allowance of R$ 702.85 per month + transportation allowance) and additional benefits listed below. Minimum Education Level: Bachelor’s degree. * Dental Plan * Food Allowance * Education Incentive * Health Insurance * Meal Allowance * Zenklub * Day Off * Transportation Allowance

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Customer Service Assistant – Meu Cartão Customer Service Center (1)648799330114571225

Customer Service Assistant – Meu Cartão Customer Service Center (1)

Description: * High school diploma * Flexible availability for work hours * Microsoft Office Suite (basic proficiency) Preferred qualifications: * Resourceful, proactive, and charismatic individuals * Customer-focused mindset * Proactivity * Collaboration * Ability to identify and resolve customer needs * Building sustainable, trust-based relationships with each customer through delightful and efficient interactions * Providing accurate and complete information using appropriate methods/tools * Achieving customer service targets * Impacting company results by identifying opportunities and acting proactively during customer interactions * Handling customer complaints, presenting appropriate solutions and alternatives * Maintaining records of customer interactions * Adhering to procedures, guidelines, and communication policies * Going the extra mile to delight customers consistently 2512210202551571118

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Administrative Internship648613508737291226

Administrative Internship

Description: Apply quickly via email: Requirements and qualifications: * Student of Administration or related fields * Good knowledge of Excel * Organized and proactive * Strong written and verbal communication skills Availability for part-time schedule * ONLY CANDIDATES FROM RIO GRANDE DO SUL Benefits: Medical assistance, SESC benefit, Paid vacation, Flexibility and autonomy to work from anywhere (home-office) Working hours: 09:00 AM to 03:00 PM and/or 12:00 PM to 06:00 PM Knowledge: Education: Undergraduate degree \- (Administrative) \- Currently enrolled 2512190202551816294

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Commercial Customer Service Assistant648605880540171227

Commercial Customer Service Assistant

The company is seeking a Commercial Customer Service Assistant in Porto Alegre. **Responsibilities:** Customer service (via phone, chat, or e-mail) to conduct sales. Provide support. Prepare quotations. Prepare and send quotes. Prospect new opportunities. Support suppliers. Conduct post-sales activities. Generate sales reports. Previous experience as a Customer Service Assistant, Commercial Service Analyst, Customer Service Coordinator, or Customer Service Representative may indicate alignment with some of the activities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2,090.00 * Meal Allowance * Transportation Allowance * Medical Assistance Monthly performance-based bonuses. **Additional Information:** * Contract: Full-time — On-site. * Schedule: Full-time * Working Hours: Monday to Friday, from 08:30 to 18:30.

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Digital Media Assistant - Marketing - Todeschini648605050295061228

Digital Media Assistant - Marketing - Todeschini

Would you like to work in an inspiring environment that values and respects people as a core principle? We are looking for a **Media Assistant** to support Todeschini’s performance and visibility strategy, ensuring campaign execution, routine organization, and support for franchised stores. If you aspire to grow in digital performance and are familiar with the industry, we want to meet you. **Responsibilities and Duties** * Assist in the daily operation of media campaigns * Support reporting processes, data extraction, and dashboard updates * Monitor the national campaign calendar and support deliveries to franchises * Serve as the interface with stores for sending kits, providing guidance, and conducting ad-hoc alignments * Organize materials, approvals, and internal requests from the Media team * Track weekly results and identify out-of-the-ordinary behavioral patterns **Requirements and Qualifications** If you: * Are currently pursuing or have completed a bachelor’s degree in Business Administration, Public Relations, Advertising and Marketing, Marketing, or related fields * Have knowledge of digital marketing, social ads, or performance marketing * Possess basic proficiency in media platforms (Meta/Google) * Have basic knowledge of Excel/Sheets The following would be advantageous: * Experience in retail, franchising, or high-end sectors * Basic understanding of BI / Data Studio / Looker * Interest in architecture, interior decoration, and design \#JoinTodeschiniCompanies **Additional Information** Here’s what we offer you: Performance-Based Participation Program (PPR) Private Pension Plan Education Incentive Program Meal Card Rancho Program Birthday Cake Health Insurance Plan Daycare Christmas Basket Christmas Gifts for Employees’ Children Authentically Brazilian, Todeschini companies take pride in their history, built over more than 80 years. Driven by resilience, courage to innovate, and passion for what they do, Todeschini companies operate in the segment of custom-designed and mass-produced furniture for all styles and markets—transforming stories and fulfilling dreams. With brands widely recognized and firmly established in both domestic and international markets, Todeschini companies collectively continue to grow, consistently ranking among the most remembered brands in the Top of Mind award. Todeschini companies include: **Todeschini \| Italínea \| Criare** \- Custom-Designed Furniture **Móveis Carraro** \- Mass-Produced Furniture **Avantti** **\-** Office Furniture **Todescredi** **\-** Financial Services **Todesmade** \- Sawmill Todeschini companies maintain the **Todeschini Foundation**, a nonprofit institution developing programs for employees and the community aimed at cultural and social development. The principles practiced across Todeschini companies form the pillars of their success and underpin the participatory management model adopted throughout the organization: * People respected and valued * Shared management * Long-lasting relationships * Sustainability * Ethics If this story resonates with you and you wish to be part of it, **\#JoinTodeschiniCompanies**

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

Customer Support Assistant648475612058911229

Customer Support Assistant

**Job Mission** Handle Level 2 support tickets, ensuring accurate and timely resolution—within defined SLAs—of incidents related to logistics, warranty, and finance, thereby guaranteeing an optimal customer experience and adherence to internal procedures. **Key Responsibilities** * Analyze, validate, and resolve tickets escalated from Level 1 operations (direct customer support); * Track and update ticket status in relevant systems; * Coordinate with internal departments (logistics, finance, sales, and partners) to resolve incidents; * Monitor deadlines and operational workflows to ensure compliance with defined SLAs; * Execute reversal, reshipment, return, or reimbursement processes according to current policies; * Record evidence and fully document all traceable actions in the systems; * Ensure strict adherence to Standard Operating Procedures (SOPs) and customer service quality policies; * Support monitoring of key performance indicators (KPIs), including backlog volume, average handling time, and resolution rate. **Mandatory Requirements** * Completed high school education; * Proficiency with customer support and ticket management tools; * Strong communication, writing, and attention-to-detail skills; * Analytical ability and sense of priority; * Ability to work efficiently across multiple systems simultaneously. **Desirable Requirements** * Prior experience in Back Office, Level 2 support, or after-sales services is a plus.

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Negotiable Salary

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