Description
Job Summary:
A professional responsible for contacting customers, negotiating payments, monitoring agreements, updating information in the collections system, and providing courteous service.
Key Highlights:
1. Contact customers to collect outstanding invoices.
2. Negotiate payment terms and methods with customers.
3. Provide courteous and professional customer service.
**Responsibilities:**
* Contact customers to collect outstanding invoices (by phone, e\-mail, and WhatsApp);
* Negotiate payment terms and methods;
* Monitor agreed-upon terms and confirm payments;
* Update information in the collections system;
* Issue invoices and send duplicate copies when necessary;
* Support delinquency control and departmental reporting;
* Provide courteous and professional customer service.
Minimum Education: High School (Secondary Education)
Desired Education: * High School (Secondary Education)
* Transportation Allowance (VT)
* Meal Voucher (VR)