Description
Job Summary:
We are seeking a new talent to join our team, responsible for customer service, demand management, administrative support, and team coordination.
Key Highlights:
1. Customer service via phone and in person
2. Demand management and information collection
3. General support for administrative activities
**WHO WE ARE?**
For over 60 years, Cortel has dedicated itself to caring for people and preserving their stories, valuing transformations and connecting the past, present, and future. We are constantly expanding our ventures, offering high-standard facilities in harmony with nature. Our specialized team strives to provide exceptional care, ensuring serenity and spiritual comfort to everyone we serve.
**WHAT DO WE EXPECT FROM YOU?**
We are looking for a new talent to join our team — individuals who are focused and eager to grow alongside us!
**JOB RESPONSIBILITIES:**
* Customer service: Via phone or in person;
* Demand management: Routing, filtering customer needs, and collecting information via phone;
* Receiving flower wreaths;
* General support for administrative activities;
* Verifying customer documentation, digitizing documents, and entering data into the system;
* Supporting ceremonial and customer service teams;
* Other administrative tasks relevant to the department.