Warranty Apprentice

Description

Job Summary: Administrative assistant for warranty control, documentation, and organization of processes related to machines and equipment. Key Highlights: 1. Administrative activities for warranty control 2. Maintenance and organization of documentation and files 3. Liaison with commercial and technical departments **Responsibilities:** Perform administrative activities related to warranty process control, issuing service orders for technical delivery inspections, maintaining updated and properly archived documentation for future reference and verification. **Duties:** * Document all information regarding received machines and equipment, proceeding with the warranty process. * Affix warranty labels on new products in visible locations and identify the box containing the machine parts kit, sealing\-it and storing\-it. * Keep the spreadsheet and file of machines under warranty updated to facilitate tracking of such machines and pending inspections. * Receive the machine sales invoice from the commercial department and proceed with the technical delivery process. * Deliver the service order and delivery inspection checklist, along with product warranty documents, to the technical delivery responsible person to obtain the customer's signature. * Forward the customer\-signed Product Warranty Registration to the factory upon completion of the machine delivery. * Provide the technical team with the service order and mandatory dealership inspection checklist to perform the required service, obtaining the customer\'s signature upon completion. * Verify the accuracy of information recorded by the technical team on the service order after the mandatory machine inspection, archiving the entire process.  Label all parts subjected to the warranty process in accordance with the Recall Center Manual, registering photos for archival and verification purposes. **Requirements:** * Currently enrolled in high school and/or undergraduate studies in Administration; * Availability to work from 1:30 PM to 5:30 PM; * Proficiency in Microsoft Office Suite. * Strong communication skills and organizational sense