Administrative Assistant

Description

Job Summary: We are seeking an Administrative Assistant focused on customer service for CNH regularization, with an organized, communicative, and solution-oriented profile. Key Highlights: 1. Customer service and support for CNH regularization 2. Organized, communicative, and solution-oriented profile 3. Opportunity for professional growth We are looking for an **Administrative Assistant** to work primarily in customer service and support for **CNH regularization processes**. We seek a professional who is organized, communicative, and solution-oriented, with ease in interacting with people and attention to administrative details. Main Responsibilities * Provide customer service (phone, WhatsApp, and in-person); * Offer guidance on CNH regularization (suspension, revocation, point accumulation, and other pending issues); * Verify and organize documentation; * Monitor processes and update customers on deadlines and stages; * Enter customer service information into the internal system; * Support departmental administrative routines; * Maintain control of spreadsheets and reports. Requirements * Completed high school education (college degree is a plus); * Experience in customer service or administrative routines; * Strong verbal and written communication skills; * Organizational skills and attention to detail; * Basic knowledge of Microsoft Office suite; * Proactive and committed attitude. Desired Competencies * Empathy and active listening; * Agility in problem resolution; * Responsibility regarding deadlines; * Professional demeanor. Advantages * Experience with traffic agents or traffic-related services; * Experience in consultative customer service. What We Offer * Market-competitive salary; * Transportation allowance; * Meal voucher; * Performance-based bonus; * Opportunity for professional growth. Employment Type: Full-time, CLT permanent contract Compensation: R$1\.800,00 \- R$1\.900,00 per month Benefits: * Meal voucher * Transportation allowance Education: * High school diploma (preferred) Experience: * Consignado (preferred) Work Location: On-site