Description
Job Summary:
An IT professional with experience in technical support, computer networks, and Office suite applications, to work in Service Centers/Help Desk.
Key Highlights:
1. Proficiency in operating systems and office automation software.
2. Experience in IT technical support (Help Desk).
3. Knowledge of computer networks and the TCP/IP protocol.
* Proficiency in microcomputer operation using office automation software (Windows, MS\-Office, Internet Explorer, Chrome, Firefox, etc).
* Proficiency in Windows 10 and 11 and Office suite tools.
* Knowledge of wired and wireless computer networks, as well as the TCP/IP protocol.
* Experience in using scripts and technical IT support procedures.
Other specific and compatible technical knowledge required for the described service activities, ensuring high-quality, efficient execution in compliance with technical standards.
**Education**
* Bachelor's degree in Information Technology or a specialization in Information Technology, the latter requiring a minimum of 360 hours of instruction.
* Six months of experience in IT Service Centers / Help Desk.
Minimum Education Level: Bachelor's Degree