NETWORK TECHNICAL SUPPORT

Description

Job Summary: A professional with knowledge of networking, Microsoft Office suite, and familiarity with telecommunications equipment and infrastructure, with a focus on ITIL and accurate information recording. Key Highlights: 1. Familiarity with telecommunications equipment and infrastructure 2. ITIL-oriented mindset for incidents and service requests 3. Ability to accurately record information Basic networking knowledge Microsoft Office suite Familiarity with telecommunications equipment and infrastructure, for example: routers, switches, Access Points (APs), basic firewalls. Strong understanding of ITIL (incidents, service requests, priority, SLA). Ability to accurately record information (tickets, forms, spreadsheets). Basic project coordination knowledge is a plus. Employment type: Full-time Compensation: R$1\.520,90 \- R$1\.900,00 per month Benefits: * Meal allowance * Transportation allowance Work location: Hybrid remote work for Rio de Janeiro, RJ