




Job Summary: The professional will monitor field operations and teams, track performance indicators, handle incidents, manage operational tickets, and prepare operational reports. Key Highlights: 1. Field operations and team monitoring and management 2. KPI and productivity tracking 3. Operational incident and ticket management * Monitor field operations and teams in real time * Track performance indicators (KPIs) and productivity * Record and resolve operational incidents * Open and follow up on tickets * Ensure compliance with deadlines and established SLAs * Support demand distribution and team routing * Maintain constant communication with technicians and supervisors * Prepare operational reports and report results Compensation: R$1\.621,00 \- R$1\.821,00 per month Benefits: * Dental care assistance Work Location: On-site


