Senior Implementation Analyst

Description

Job Summary: We are seeking a Senior Implementation Analyst to manage customer onboarding projects, ensuring organized and secure integration, testing, and production deployment. Key Highlights: 1. Project onboarding tracking and frequent customer contact 2. Clarification of doubts regarding APIs and standard integration flows 3. An environment that values autonomy and professional development We are looking for a **Senior Implementation Analyst** to execute medium-complexity onboarding projects, guiding customers through integration, testing, and production go-live phases, ensuring an organized and secure implementation. **What will be your mission within the team?** * Track your portfolio of onboarding projects, maintaining frequent contact with customers; * Grant access and configure initial parameters in Sandbox and Production environments; * Clarify questions regarding API documentation and standard integration flows; * Perform validations on test data sets submitted by customers; * Monitor production go\-live and the initial period of assisted operations; * Document project statuses in the company’s management tools; * Report delay risks to the responsible Coordinator. **Basic Requirements:** * Completed undergraduate degree in Information Systems, Engineering, Administration with emphasis on Systems, or related fields; * Experience in implementation, technical customer success, or Level 2 support; * Knowledge of system integration concepts; * Experience with API testing tools; * Excel/spreadsheets \- preferably advanced level; * Experience with project management tools. **You’ll stand out if you have:** * Courses focused on Agile Project Management and API Integration. **Additional Information:** * Fully on-site position \- Fortaleza; * Contract type: PJ (individual contractor); * Health Insurance \| Unimed Ceará; * Paid Leave (30 days); * Exclusive partnerships and discounts (language schools, car rental agencies, restaurants, etc.). **If you thrive on challenges, enjoy solving problems, and want to grow in an environment that values autonomy and professional development, this opportunity is for you.** **Join us as a FitBanker!**