**Have you ever thought about working in a dynamic environment, within a collaborative, constantly transforming and growing workplace? Yes?! Then this position is for you!** **\#JoinTP** **Responsibilities and Duties:** Customer relationship and solutions center for bank customers, delivering customer-focused service aimed at resolving customer issues, as well as building proximity and fostering loyalty. **Salary:** BRL 1,518.00 \+ Variable Pay \+ Benefits \+ Career Development Plan **Work Hours:** Multiple shift options available **Schedule:** 6 days on / 1 day off \- Cyclical Days Off **\| Shift Start Time:** 6:20 AM **Work Modality:** On-site **\| Work Location:** São Gonçalo do Amarante \- RN **What We’re Looking For (Requirements):** Must be of legal age; High school diploma or equivalent; Availability to work at the São Gonçalo do Amarante \- RN campus; Customer service experience preferred; Proficiency in handling multiple screens simultaneously and strong typing skills. **At TP, well-cared-for people deliver extraordinary results!** We are a market reference in employee benefits—and for good reason. Here, we value quality of life, professional development, and the security of our team members. Discover some of the differentiators that make TP an outstanding place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: advance to your next role in just 3 months. * Educational Partnership: up to 50% discounts to support your development. **Financial Benefits** * Differentiated Profit-Sharing Plan (PLR) – recognizing and rewarding your performance. * Meal Voucher and Food Allowance. * Fuel Voucher (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: wellness and access to a network of fitness centers. * Health Plan covering dependents – caring for those you love. * Daycare Assistance: up to the child’s first 60 months, supporting parents. * Quality of Life Program: physical, mental, social, and financial wellbeing. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please also note that participation in all stages does not guarantee selection for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP—best of luck!**