IT Analyst

Description

Job Summary: The IT Analyst ensures the efficient operation of information technology systems, supporting gym operations and implementing improvements. Key Highlights: 1. Ensure the efficient operation of information technology systems 2. Resolve technological incidents and propose process improvements 3. Provide technical support and train employees on system usage **Job Description****:*** Employment Type: Full-time CLT contract. * Company: We are a gym network committed to providing a healthy and active lifestyle for our customers and community. Through modern infrastructure, high-quality equipment, and skilled, experienced professionals, we continuously evolve! * Job Objective: The IT Analyst will be responsible for ensuring the efficient operation of information technology systems, supporting the operations of 26fit gyms. This role involves supervising technological processes, implementing improvements, and resolving issues, ensuring service continuity and satisfaction for internal and external users. * Responsibilities: * Manage and monitor network and server infrastructure, ensuring data security and availability. * Analyze and resolve technological incidents, maintaining gym operations with minimal interruptions. * Propose and implement improvements to existing systems and processes, aiming for operational efficiency and innovation. * Collaborate with teams from other departments to understand their technological needs and ensure IT solutions are appropriate. * Provide technical support to employees and train them on proper system usage. * Supervise interns and new team members, fostering a learning and collaborative environment. * Qualifications: * General knowledge of computer networks and IT infrastructure. * Experience with technical support and system management tools. * Problem-solving skills and analytical thinking. * Strong verbal and written communication skills, with the ability to explain technical issues to non-specialists. * Educational Qualifications: * Degree in Information Technology, Computer Science, or related fields. * Professional Experience: * Prior experience in team supervision or mentoring will be considered an advantage. \*\* KNOWLEDGE AND SKILLS: * Practical knowledge of operating systems, databases, and IT tools. * Proficiency in project management and technical support software. * Ability to multitask and manage priorities in dynamic environments. **Location****Employment Model****Work Model** Nova Prata, RS, BR Full-time CLT On-site