Commercial Assistant

Description

\- Provide in-person, telephone, email, or communication app customer service. \- Keep the appointment and meeting schedule always up to date. \- Introduce the company to customers using multimedia materials and/or on-site visits. \- Identify customer needs and complete the quotation request with details including date, event type, number of guests, and desired products. \- Enter all quotation request data, such as full names, phone number, email, address, birthday, and event date, in accordance with established rules and procedures. \- Register the customer with the appropriate data in the system. \- Create the proposal in the system on the request date to initiate budget development based on the event requirements assessment. \- Update the physical calendar and Google Calendar with the event date as specified by the customer. \- Issue and send requested quotations, verifying receipt according to established rules and procedures. \- Record all proposal progress information in the system's follow-up module. \- Perform weekly maintenance of issued quotations. \- Participate in price negotiations with customers alongside the Commercial Consultant/Supervisor. \- Issue and send contracts to customers; arrange contract signing under the supervision of the Commercial Consultant/Supervisor. \- Assist customers by serving coffee and water when necessary. \- Place and deliver dessert boxes to brides. \- Participate in organizing and accompany customer tastings when requested. \- Send sales promotional materials to customers. \- Send messages to customers on commemorative/special dates. \- Request quotations for products/services not available in-house. \- Manage contract issuance and delivery, ensuring signature and effective payment. \- Receive signed contracts and issue receipts upon request, communicating with the Accounts Receivable (Finance) department for invoice issuance. Salary: R$1\.800,00 \- R$2\.200,00 per month Benefits: * Transportation allowance Work location: On-site