Description
Job Summary:
Professional responsible for trip monitoring and tracking, handling insurance claims, and providing customer, partner, and supplier support, including operation of internal systems.
Key Highlights:
1. Trip monitoring and tracking
2. Proactive and responsive customer service
3. Strong drive to make things happen, high energy, and innovative spirit
**Your challenge will be:**
* Perform trip monitoring and tracking;
* Handle insurance claim events related to Losses, Damages, and Incidents;
* Provide proactive and responsive phone support to customers, partners, and suppliers for clarifications and guidance regarding tracked and/or monitored trips;
* Operate internal systems (SGR, Rastrear 4\.0, SIL).
**Requirements and qualifications:**
* Completed high school education;
* Office suite knowledge is desirable;
* Flexibility regarding work hours;
* Strong drive to make things happen, high energy, innovative spirit, and a proactive attitude!
What we offer:
️ Meal allowance;
Transportation allowance;
National health insurance plan;
Dental insurance plan;
Gympass;
Employee referral program;
Pharmacy partnership;
Life insurance;
Childcare assistance;
Partnerships with educational institutions;
CLT employment contract;
️ Work schedule: 12x36 shift from 6:00 PM to 6:00 AM;
On-site work model.