Description
Job Summary:
IT Apprentice to assist with system maintenance, user support, and access management, performing onboarding routines and infrastructure tasks.
Key Highlights:
1. Assist in onboarding/offboarding routines and access management
2. Support infrastructure and systems requests
3. Keep the ticketing portal up to date and conduct access reviews
IT Apprentice
Schedule: 1:30 PM to 5:30 PM
* Maintain the ticketing portal up to date by registering, categorizing, prioritizing, and tracking service requests;
* Assist in onboarding/offboarding routines: preparing equipment, creating/removing access rights, checklists, and initial orientation;
* Assign access permissions to users for IT services and resources according to company policies (rules);
* Support infrastructure and systems requests as required by projects and business needs;
* Conduct periodic access reviews across corporate systems.
Mandatory Requirements:
* Currently enrolled in high school;
* Proficiency in computer skills: Microsoft Office Suite and Windows.
Minimum Education Level: Elementary School (1st level)
* Emotional and Personal Support Package
* Bradesco Dental Plan
* Transportation Allowance
* Comprehensive Health Assistance Package
* Day Off (one day off during birthday month)
* Life Insurance