Description
Job Summary:
An IT professional responsible for managing technological solutions, projects, and infrastructure, ensuring service levels and information security, and leading a team.
Key Highlights:
1. IT Project and Infrastructure Management
2. Service Level and Information Security Assurance
3. Team Leadership and Development
Description:
Higher Education \- Technology, Engineering, Administration, or related fields
* Mandatory Technical Knowledge:
Database
Programming Language Knowledge
Project Management (PMI)
Process Definition and Design
Key\-User for Systems Projects or Full\-Stack Developer with technical leadership in IT projects.
Knowledge\/Certification in Agile, Lean, Six Sigma, etc.
* Ensure Agreed Service Levels for Technology Solutions through monitoring and control of KPIs
* Manage departmental procedures and routines to ensure their implementation
* Manage Network and Datacenter environments to ensure service availability
* Lead departmental projects according to Tecon Salvador's project methodology
* Provide Infrastructure and Systems Technical Support via the Service Desk
* Manage Information Security in accordance with Corporate Policies and Local Guidelines
* Maintain a Systems Improvement Management Schedule to meet departmental needs
* Ensure solution implementation by tracking tasks established in activity planning
* Report Project Status and IT KPIs to Management for decision support
\-Manage your team through daily tracking of attendance, Banked Hours, Vacation, Compensatory Time Off, \-Rewards, Shift and Day Off Adjustments, Performance Evaluation, Career Development Plan, Feedback, and team training, to ensure customer satisfaction and achievement of established goals.
* Promote and comply with the Integrated Policy and SMS Principles, meet established targets, and ensure adherence to SMS procedures.
251212020250781296