




Job Summary: We are seeking a professional to join Porto Serviço, a service vertical that revolutionizes problem resolution for vehicles, homes, and businesses, with a focus on Digital B2C Businesses. Key Highlights: 1. Platform engineering and distributed systems development. 2. Multilingual development (Java, .NET, Node.js) and cloud expertise. 3. Focus on delivery speed, continuous innovation, and customer experience. We are Porto Serviço — the assistance vertical of Porto transforming how people resolve issues with their vehicles, homes, and businesses. We operate in a strategic, high-growth, highly visible area focused on Digital B2C Businesses. Unlike traditional structures, we operate under the *Value Stream* model, granting us autonomy to manage the end-to-end value chain — from identifying customer needs to final product optimization. Our purpose is to build the market’s most fluid, efficient, and secure digital journey, leveraging critical channels such as Mobile App, WhatsApp, and Website. What drives us is delivery speed, continuous innovation, and a 100% customer-centric mindset — ensuring technology serves as the primary enabler of high-quality, trustworthy experiences. **Responsibilities and Duties** * **Platform Engineering:** Develop infrastructure and tools as products to accelerate and standardize work across other developers in the vertical; * **Distributed Systems:** Architect scalable and resilient solutions using microservices patterns and event-driven architecture (*Event\-Driven*); * **Multilingual Development:** Apply strong technical expertise across **Java, .NET, and Node.js** ecosystems to build robust APIs (REST/GraphQL); * **Cloud Expertise:** Implement and maintain managed cloud services (**AWS, GCP, or Azure**) with emphasis on scalability and cost-effectiveness; * **Messaging and Queues:** Configure and manage complex data flows using tools like **Kafka, RabbitMQ, or SQS**; * **Security and Governance:** Ensure application integrity by adhering to **OWASP** standards, encryption protocols, and authentication management; * **Automation and CI/CD:** Orchestrate continuous deployment pipelines to reduce *time\-to\-market* and ensure delivery quality; * **Observability:** Establish monitoring and telemetry standards (e.g., **Prometheus, Grafana, Datadog**) to guarantee overall system health. **Requirements and Qualifications** * **Academic Background:** Completed Bachelor’s degree in Computer Science, Software Engineering, or related technology fields; * **Platform Vision:** Proven experience solving complex architectural challenges, with focus on building new platforms and long-term system evolution; * **Leadership and Mentoring:** Ability to guide engineering teams in implementing defined architectures, acting as mentor and technical reference; * **Multidisciplinary Collaboration:** Experience working closely with cross-functional teams, demonstrating excellent verbal and written communication to align expectations; * **Tool Proficiency:** Mastery of project management and version control tools (e.g., Jira, GIT), plus proficiency in infrastructure and development technologies (Java, .NET, or Node.js); * **Technological Curiosity:** Continuous desire to explore new approaches, methodologies, and certifications (e.g., AWS, Azure, or GCP) to enhance digital platform development. **Additional Information** **BENEFITS** **Flexible Meal and Food Allowance;** **Health Insurance Plan;** **Dental Insurance Plan;** **Wellhub and TotalPass;** **Exclusive Bio Ritmo Gym for Employees:** located at the Main Complex; **Profit Sharing Program (PLR);** **Stock Option Program: Porto em Ação:** complementary to PLR until 2025; **Sand and Multipurpose Courts:** located at the Main Complex; **Transportation Allowance;** **Van Transportation Services;** available at major access stations to Porto (Luz, Barra Funda, Santa Cecília, and Júlio Prestes); **Extended Parental Leave:** up to 40 days for all family configurations; **Extended Maternity Leave:** 6 months; **Medical Clinic with Specialties:** located at the Main Complex and Barra Funda; **Childcare or Babysitter Assistance;** **Life Insurance;** **Private Pension Plan \- PortoPrev;** **Discounts on Products and Services;** **Tuition Reimbursement: Reimbursement for undergraduate, graduate, or MBA programs;** **Monthly Running Events:** subsidy for major street races in São Paulo; **Language Reimbursement (English or Spanish);** **Teatro Porto:** exclusive sessions for employees; **Library;** **Rest Room:** at the Main Complex; **Game Room:** at the Main Complex; **Massage and Podiatry Services:** at the Main Complex; **Work Location:** On-site (We adopt hybrid work models, to be discussed during the selection process); Porto is far more than an insurance company: it is a massive ecosystem leveraging technology to create solutions through four business verticals: **Porto Bank, Porto Saúde, Porto Seguro, and Porto Serviço**. Our reputation and recognition built over more than 7 decades reflect Porto’s scale — a benchmark enterprise in business, built by and for people. Here, the pride of being part of a solid, ethical organization beats in the hearts of 13,000 employees — **an organization that transforms dreams into extraordinary realities** for our 15.8+ million customers. We operate across more than 101 branches and regional offices nationwide. Learning is embedded in our DNA. Here, you’ll have **incentives, tools, and supportive colleagues to learn and grow every day**, in an inclusive, safe environment where everyone can be themselves and take pride in who they are — fostering respect and **living fully and well within a genuinely human company.** **DIVERSITY & INCLUSION AT PORTO** At Porto, we value diversity and believe that a plural team is essential for the growth of our business, society, and every individual — recognizing that each person is unique in building a more innovative and inclusive environment. Together, we work daily to build a safe, free, and welcoming space — one with greater plurality and respect. Therefore, **we strongly encourage applications from women, Black and Indigenous individuals, people with disabilities, and LGBTQIA\+ individuals** for all our openings.


