Job Summary: The professional will participate in trade fairs, handle telephone, WhatsApp, and email inquiries, and enter customer information into the system, while tracking orders and resolving department-related matters. Key Highlights: 1. Experience with the FKN SIF system. 2. Multichannel customer service: phone, WhatsApp, and email. 3. Order tracking and daily follow-up. Has experience with the company's FKN SIF system Participate in trade exhibitions when requested Provide customer service via phone and corporate WhatsApp Provide email support using the corporate email system, ensuring clarity of purpose and responding to customer requests Respond via corporate email Enter all relevant customer information into the system, including calls, quotations, orders, and visits Conduct daily follow-up, track orders, handle inquiries, and resolve department-related matters **Minimum Education:** High School Diploma (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
