Job Summary: A sales professional responsible for proactive and reactive customer service, student prospecting, consultative course presentations, and negotiation to close enrollments. Key Highlights: 1. Consultative and technical support for Steel Frame courses 2. Negotiation of commercial proposals and enrollment follow-up 3. Dynamic environment focused on goals and performance indicators **Main Responsibilities** * Provide proactive and reactive customer service via WhatsApp, phone, email, and social media * Prospect new students (cold and warm leads) * Present Steel Frame courses in a consultative and technical manner * Clarify questions regarding curriculum content, certification, and job market opportunities * Prepare commercial proposals and negotiate payment terms * Conduct follow-up until enrollment closure * Input and update lead information in the CRM * Monitor goals and performance indicators (conversion rate, average ticket, closing rate) * Participate in promotional campaigns and commercial initiatives **Requirements** * Completed high school education (a bachelor's degree in commerce or civil construction is preferred) * Prior experience in sales (preferably in courses, training programs, or civil construction) * Basic knowledge of Steel Frame (a plus) * Proficiency with CRM systems and digital tools * Strong verbal and written communication skills * Persuasive, organized, and goal-oriented personality Minimum Education Level: High School (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
