Job Summary: IT professional required to administer and support Citrix environments, manage Endpoint Management, configure and monitor NetScaler, and administer virtualized infrastructure. Key Highlights: 1. Administration and support of Citrix App and Desktop environments 2. Configuration and monitoring of Citrix NetScaler 3. Administration of hosts, storage, and VMs on XenServer/Citrix Hypervisor An Information Technology Services company seeks a Senior Infrastructure Analyst in Rio Grande da Serra. **Responsibilities:** Administer and provide support for Citrix App and Desktop environments. Manage Citrix Endpoint Management. Configure, monitor, and tune resources on Citrix NetScaler, including traffic, performance, user connections, and certificates. Monitor service health, create and manage GSLB, optimize rules, and automate routines. Administer hosts, storage, virtual machines, and pools on XenServer or Citrix Hypervisor. Perform updates, snapshots, and backups of virtualized environments, ensuring high availability, load balancing, and failover. Monitor performance and troubleshoot incidents related to CPU, memory, storage, and network. Create, review, and maintain security policies and hardening configurations via Group Policy. Troubleshoot policy application and Active Directory replication. Control workstation and server configurations—including scripts and preferences—while documenting and auditing corporate policies. Previous experience as an Infrastructure Engineer, Senior Systems Analyst, Network Specialist, or Systems Administrator may indicate suitability for some responsibilities of this position. Bachelor’s degree in progress Required experience **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract: Hybrid — Hybrid work model. * Candidates from Ribeirão Pires, Mauá, Cubatão, or Santo André are also eligible for this position. * Duration: Full-time * Working hours: To be determined.