Espec Select One

Description

Job Summary: The Santander is seeking a passionate Select One Specialist who loves people to serve customers on a premium digital journey, with emphasis on convenience and human proximity. Key Highlights: 1. Premium digital service focused on convenience and human proximity. 2. Conduct consultative sales of financial products. 3. Be part of a global company that values diversity and horizontal organizational structure. Espec Select One Country: Brazil If you are eager to grow and continuously learn, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem with the purpose of contributing to the prosperity of individuals and businesses. Here, you can create the new, question the status quo, and challenge the market. It’s about aligning urgency for both the present and the future to always serve customers in the best possible way. It’s about being part of a global company that champions diversity across all dimensions and values a culture of role horizontalization. At Santander, we embrace a horizontal culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a **Select One**, where you will be hired as a Specialist — the foremost expert in your area. You will be responsible for serving customers at the beginning of their Select journey, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Key Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update customers in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity products in credit, investments, and insurance; * Collect and update data; * Maintain familiarity with digital solutions focused on the Santander ecosystem; * Resolve requests remotely. **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; * Experience in sales and proficiency in using digital tools. **Education/Certifications** * CPA 10 (mandatory); * Applicable experience in remote customer service; * Proficiency in digital service channels, customer journey, and financial products. *Our Way of Being:* *At Santander, we value professionals who:* * *Think Customer* *– Place the customer at the center of decisions;* * *Embrace Change* *– Drive transformation and innovation;* * *Act Now* *– Act with agility and a sense of urgency;* * *Move Together* *– Collaborate effectively;* * *Speak Up* *– Communicate openly, ethically, and transparently.* If this resonates with you, join Santander! \# BENEFITS * Variable Compensation (PLR \+ RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Assistance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy – A program encouraging healthier habits; * PAPE – Specialized Personal Support Program. So? Ready to be called? In our branches (agencies), we count on the market’s top managers, who stand beside customers to address their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChama