Supermarket Operator - E-commerce

Description

Job Summary: The Supermarket Operator - E-commerce will assist in online supermarket operations, ensuring service efficiency and quality. Key Highlights: 1. Receive and accurately pick online orders efficiently. 2. Assist with online customer service by clarifying inquiries. 3. Collaborate with the team to ensure customer satisfaction. #### **About the Position:** The Supermarket Operator \- E-commerce will be responsible for supporting online supermarket operations, ensuring efficiency and service quality for customers. Responsibilities include receiving, picking, and packaging orders. #### **Main Responsibilities:** * Receive and accurately pick online orders efficiently. * Package products correctly for delivery, ensuring item integrity. * Maintain warehouse organization and restock items as needed. * Assist with online customer service by clarifying inquiries and resolving issues courteously. * Collaborate with the team to ensure customer satisfaction and smooth operational functioning. #### **Mandatory Requirements:** * Completed High School education. * Availability for shift work, rotating schedule 6x1\. * Basic computer skills. #### **Desirable Qualifications (Preferred):** * Experience with online order management systems. * Knowledge of packaging techniques for transportation. * Conflict resolution skills and proactive customer interaction ability. * Ability to work collaboratively in cross-functional teams. * Prior experience in supermarkets or e-commerce. * Ability to work efficiently in a dynamic environment. * Strong communication and customer service skills. #### **Benefits:** * On-site Meal Service (breakfast and lunch) * Transportation Allowance * Medical and Dental Assistance * Life Insurance * 10% discount on all purchases * University Partnership Program