Description
Job Summary:
The professional will provide operational support to the Sales Administration team, assisting in routines such as return control, support to assistants, and delivery tracking.
Key Highlights:
1. Operational support to the Sales Administration team
2. Assistance in administrative and sales routines
3. Support in internal and external customer service
**Job Description:**
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We are seeking a professional to serve as a support figure for the Sales Administration team, providing them with operational support in routines requiring assistance. Your responsibilities will include: supporting Sales Administration routines; performing and monitoring the return control process, from acceptance issuance through regularization; issuing acceptance notes for re-invoicing and monitoring the process; providing administrative support to Sales Assistants; tracking goods deliveries from factory dispatch to customer receipt; contributing to resolving delivery-related incidents; assisting in resolving pending matters with regional managers, representatives, and Logistics; entering delivery incident data for updating responsible departments; supporting internal and external customer service; assisting in product registration; assisting in product registration within customer systems; issuing samples and materials for representatives, managers, coordinators, and customers; assisting in preparing departmental administrative documents; supporting new customer registration in the system; entering and modifying sales orders and bonuses in the web system.
**Mandatory Requirements:**
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Familiarity with administrative routines.
**Desirable Requirements:**
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Completed or ongoing undergraduate degree;
Knowledge of commercial management;
Knowledge of commercial negotiation;
Business writing;
**Employment Type:**
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CLT
**PwD (Persons with Disabilities):**
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YES
**Benefits:**
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Meal allowance;
Daily on-site meals;
Discounts on Lightsweet products;
Co-payment health plan (Unimed, Santa Casa, or Humana Saúde);
Co-payment dental plan;
Pharmacy network agreement (Coopercard);
Psychological on-call service and internal outpatient clinic;
Group life insurance;
Multi-benefit card;
Gym network agreement;
Agreements with educational institutions and language schools;
Training paths, Individual Development Plans (IDP), feedback, and performance evaluation;
Attendance and tenure awards;
On-site parking, transportation allowance, or corporate transportation.
**Work Location:**
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LIGHTSWEET IND. E COMERCIO ALIMENTOS LTDA.
**Working Hours:**
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Monday, 7:40 AM to 5:45 PM; Tuesday through Friday, 7:40 AM to 5:30 PM.