Description
Job Summary:
Grupo Marista is seeking a professional for its Billing and Collections Management department who desires purposeful work that positively impacts lives through education and healthcare.
Key Highlights:
1. Positively impact the lives of those who need it most
2. Meaningful and purpose-driven work
3. A career balanced with personal life
Would you like to help build a fairer and more solidarity-based society?
Billing and Collections Management at Grupo Marista is seeking a professional who wishes for their daily work to be filled with meaning and driven by the purpose of contributing to a mission that positively impacts the lives of those who need it most—through education and healthcare.
What do you think? Does this opportunity match your profile?
**Responsibilities and Duties**
* Monitor report delivery according to received requests; supervise information preparation; negotiate deadlines for information provision by requesting departments and agencies; evaluate information quality; and track data entry to ensure report quality and timely delivery.
* Perform configurations and registrations in internal and external systems, jointly with management, to guarantee correct parameter application across the Institution’s offerings.
* Participate in systemic improvement initiatives and analyze proposals for improvements potentially impacting finance or departmental activities.
* Collaborate with academic departments on new external offerings, considering operational financial aspects and regulatory requirements.
* Conduct training sessions and technical presentations for internal and external clients to ensure proper process execution and compliance with existing regulations and legislation.
* Provide clear and effective service to various institutional stakeholders (faculty, students, administrative staff, and external public) via in-person, telephone, and online channels to ensure high-quality customer service.
* Perform configuration and registration of tuition fees and adjustments, jointly with management, to guarantee accurate billing of monthly fees.
* Determine monthly tuition fees per course based on curriculum matrix proposals, market-value definitions, or adjustments—aligning with course coordinators and deans to achieve synergy between the offering and the applicable fee.
* Address financial and billing matters related to the EaD (Distance Learning) product to ensure its operation—and that of any other products integrated into the platform—regarding finance, collections, and billing.
* Update monthly tuition values on PUCPR’s website to ensure information accuracy.
**Requirements and Qualifications** **What you need to have:**
* Completed undergraduate degree;
* Experience in billing and projects, preferably within Distance Learning Educational Institutions;
* Knowledge of the Lyceum system;
* Knowledge of Distance Learning education;
* Microsoft Office suite;
* Customer service experience.
**Nice-to-have skills:**
* Knowledge of automation and robotic process automation;
* Power BI for dashboard development;
* Change management;
* Customer focus;
* Negotiation skills;
* Creativity;
* Initiative and proactivity;
* Logical reasoning;
* Ease of customer interaction—identifying and understanding their needs, presenting an ideal scenario, strong communication, and quick reasoning.
**Additional Information** **What you’ll find here:**
* Unimed Health Plan: With co-payment, providing medical coverage and access to a high-quality accredited network
* OdontoPrev Dental Plan: Nationwide coverage, with monthly premiums deducted from payroll
* Education Incentive Program: Valuing professional and personal development of employees, with incentives for specialization, extension courses, language learning, and postgraduate studies at PUCPR
* Meals at Bistrô Marista: On-site meals provided on workdays, with a symbolic payroll deduction
* Quality of Life Program
* Private Pension Plan
* Life Insurance
* Transportation Voucher
* Free Parking
* Wellhub (formerly Gympass): Access to numerous gyms with monthly membership fees deducted from payroll
* Zenklub: Access to telehealth sessions with mental health specialists—two monthly consultations free of charge
* “Conte Comigo” Program: Multidisciplinary team available for social support, legal guidance (excluding labor-related issues), financial consulting, and pension advice
* Benefits Club: Partnerships with companies across diverse sectors, offering special discounts on services and products
**Salary:** Our salary proposal is determined based on multiple factors. If a specific value has been set for this position, it will be communicated during the selection process.
**Working Hours:** Monday to Friday, from 8:00 AM to 5:24 PM
**Location:** PUCPR – Curitiba Campus
If you wish to join a team shaping tomorrow’s world, we want to meet you. Join us and **\#SejaMarista**.
We are **PUCPR**, whose mission is to educate citizens committed to life and to societal progress.
Our University comprises nearly 3,000 employees—including faculty and administrative/technical staff—with campuses in three cities in Paraná: Curitiba, Londrina, and Toledo, plus a unit in Florence (Italy), in partnership with Kent State University. In 2023 alone, we **positively impacted over 38,000 students and distributed approximately 5,000 undergraduate scholarships.**
Our commitment is to **unite humanity and excellence** in building an **increasingly fair and solidarity-based society**, and this is what our employees experience daily—living a **career balanced with personal life**, making the world more humane. **We work for the common good**, and every small action is carefully considered to positively affect thousands of lives: of those who care and are cared for, of those who teach and develop. **Our relationships are strong, authentic, and value each individual as they truly are**. Grounded in a **solid culture**, we find here the purpose that drives us every day.
We belong to Grupo Marista, which also includes the **Marista Center for the Defense of Childhood (CMDI)**, dedicated to ensuring children’s and adolescents’ rights remain society’s top priority; **FTD Publishing House**, offering transformative solutions for the world; **Hospital São Marcelino Champagnat**, delivering holistic and integrated patient care; and **Cajuru University Hospital**, a reference in humanitarian care.
How about joining a team of people doing good? Explore our openings and apply!
**Also check out other openings across our mission fronts:**