Sales Assistant

Description

Job Summary: Professional responsible for developing new student recruitment initiatives, providing consultative service, and supporting students throughout their academic journey, aiming for excellence and engagement. Key Highlights: 1. Consultative service and student follow-up 2. Focus on excellence, engagement, and retention 3. Development of commercial initiatives and relationship building The employee will be responsible for developing new student recruitment initiatives, delivering consultative service during the enrollment process, and supporting students throughout their academic journey. Work with a focus on service excellence, student experience, engagement, retention, and loyalty, contributing to the institution’s sustainable growth and achievement of commercial and academic goals. Main Responsibilities: Prospect new students through various service and relationship channels. Provide consultative service, identifying candidate needs and presenting the institution’s courses, modalities, benefits, and differentiators. Manage the enrollment process, ensuring agility, quality, and service excellence. Develop commercial initiatives for recruitment, conversion, and opportunity recovery. Support students from enrollment onward, promoting a welcoming integration and guiding them through their initial steps at the institution. Conduct orientation activities and support new student adaptation. Maintain active contact with students, strengthening relationships and encouraging academic engagement. Identify signs of dissatisfaction or dropout risk, taking preventive action to promote student retention. Requirements: Completed high school (higher education in progress or completed is desirable). Experience in customer service, relationship management, consultative sales, or commercial areas. Computer literacy and proficiency in Microsoft Office. Experience in educational institutions or educational service is desirable. Competencies: Excellent verbal and written communication skills. Commercial profile with a relationship-focused approach. Empathy and welcoming attitude. Proactivity and initiative. Organization and time management. Negotiation and persuasion skills. Work Regime: CLT – 44 hours per week \- 8 hours per day Monday through Friday, from 10:00 to 19:00 hrs Saturdays, from 09:00 to 13:00 hrs Benefits: Transportation allowance. 80% tuition scholarship. Education assistance up to R$ 100.00\. Meal allowance of R$ 180.00. The birthday day off is a corporate benefit granting one paid day off during the month or on the date of your birthday. Gympass (now called Wellhub) is a corporate health and wellness benefit offering employees access to thousands of gyms, studios, personal trainers, and meditation, nutrition, and therapy apps via a single monthly subscription. Compensation: R$1\.740,00 \- R$2\.043,33 per month Benefits: * Education assistance * Partnerships and commercial discounts * Transportation allowance Work Location: On-site