INSTALLATION SUPPORT - TELECOM

Description

Job Summary: Support for installers/field technicians, clarification of technical questions, service routing, and indicator control. Key Highlights: 1. Daily support to field technical teams 2. Technical issue resolution and service organization 3. Performance indicator monitoring INSTALLATION SUPPORT \- TELECOM \- IN\-PERSON Interested candidates should send their resumes via WhatsApp: **(65\) 99267\-6251** or email: **m.silva28@procisa.com.br** Work location: **Rua Miranda Reis, 56\. Praça dos Motoristas \- Poção, Cuiabá \- MT, 78015\-635 (in front of Outlet Cuiabá)** **Responsibilities:** * **Field installer/technician support**: Assistance with daily routines related to onboarding and technical visits. * **Technical question clarification**: Resolution of technical issues during task execution. * **Service routing**: Organization and assignment of services to field teams. * **Indicator control**: Completion and monitoring of spreadsheets related to performance indicators (COP). **Skills and attitudes:** * **Leadership**: Ability to lead and guide the team. * **Proactivity**: Initiative to act and solve problems. * **Determination**: Persistence and focus on objectives. * **Responsibility**: Reliability and commitment to tasks. * **Dynamism**: Adaptability and energy to handle diverse situations. * **Effective communication**: Ability to communicate well with team members and superiors. **Requirements:** * Experience in this role or in management areas * Completed high school education. **Compensation and Benefits:** . Salary: **R$ 4\.145,96** \+ Variable up to **R$ 1\.000,00** . Working hours: To be agreed upon . Company mobile phone . Transportation allowance (VT) . Meal allowance (VA/VR): **R$ 27,80/day** \= **R$ 818,74** . Food basket: **R$ 181,26** \= **R$ 1\.000,00** . Pharmacy benefit . Health insurance – Hapvida . Dental insurance – METLIFE . Educational partnerships / BlueFit Gym . Life insurance . Profit sharing program (PPR) Employment type: Full\-time, permanent CLT Compensation: R$4\.145,96 \- R$5\.145,96 per month Benefits: * Medical assistance * Dental assistance * Company mobile phone * Food basket * Commercial agreements and discounts * Profit sharing * Life insurance * Meal voucher * Food allowance * Transportation allowance Selection questions: * Do you have experience in the telecommunications industry? * Have you previously provided support to field teams (installers or technicians)? If yes, for how long and at which company? * Can you handle multiple simultaneous demands and tight deadlines? * Have you previously provided services for Claro or any of its partners? * Have you worked with distribution of service orders (OS)? * Our office is located at Rua Miranda Reis, 56\. Praça dos Motoristas \- Poção, Cuiabá \- MT, 78015\-635 (in front of Outlet Cuiabá); is it easily accessible for you? Work location: In\-person