Description
Job Summary:
A professional responsible for mapping, standardizing, and optimizing organizational processes to ensure compliance and promote a quality culture.
Key Highlights:
1. End-to-end mapping and optimization of organizational processes
2. Acting as the guardian of the organization's process architecture
3. Supporting implementation, maintenance, and compliance projects for ISO standards
* Map organizational processes end-to-end using established methodologies;
* Structure and consolidate the **AS-IS corporate process map**, ensuring systemic visibility, data reliability, and cross-departmental alignment;
* Develop and maintain flowcharts, process maps, operational procedures, policies, and work instructions;
* Standardize corporate processes to ensure clarity, traceability, and cross-departmental integration;
* Act as the guardian of the organization's process architecture;
* Identify bottlenecks, risks, rework, and opportunities for optimization;
* Propose and lead process improvements focused on efficiency, quality, cost reduction, and risk mitigation;
* Monitor and track action plans and performance indicators (KPIs);
* Support continuous improvement and operational excellence initiatives;
* Support projects for **implementation, maintenance, and compliance with ISO standards;**
* Ensure processes comply with regulatory requirements;
* Support internal and external audits, including evidence preparation, non-conformance follow-up, and action plan tracking;
* Promote quality and regulatory compliance culture across the organization;
* Serve as the process focal point for internal departments;
* Support managers and teams in understanding, applying, and improving processes;
* Facilitate workshops, meetings, and training sessions related to processes, standards, and best practices;
* Ensure alignment among processes, organizational strategy, and legal/regulatory requirements;
* Ensure documentation of processes is updated, version-controlled, and properly managed;
* Support the establishment of document repositories and knowledge management;
* Ensure documentation clarity, standardization, and compliance with applicable standards.