Project Analyst – Focus on Artificial Intelligence

Description

Job Summary: A professional to drive creative innovation for Cooperative Member Service Solutions, combining business and technological expertise to develop efficient solutions. Key Highlights: 1. Engaging in creative and technological innovation of solutions 2. Mapping processes and identifying AI opportunities 3. Managing agile projects and monitoring KPIs **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 9:00 AM to 6:00 PM **Level:** Professional **Employment Type:** Permanent – CLT The Cooperative Member Service Solutions team is responsible for creative innovation, integrating business and technological knowledge to develop efficient solutions. It conducts market analysis, internal system assessments, and needs identification with cooperatives and cooperative members, driving improvements through business specifications. The team operates guided by autonomy, self-accountability, and collaboration, maximizing results and value generation. **Responsibilities:** * Map existing processes (AS\-IS) and identify opportunities for AI application (automation, analytics, NLP, chatbots, cognitive RPA). * Translate business needs into AI use cases, defining KPIs to measure value, efficiency, and quality. * Serve as liaison among business units, IT, data teams, security, legal, and vendors, ensuring alignment and feasibility of solutions. * Plan and monitor projects using agile or hybrid methodologies (Scrum, Kanban, PMO, etc.). * Monitor testing, pilots (POCs), and validation of AI models and systems, supporting adjustments and continuous improvement. * Document processes for the application/solution to be implemented. * Support solution adoption and change management, ensuring compliance with LGPD, governance, and ethical AI usage. * Monitor project KPIs. **Requirements:** **Mandatory Requirements:** * Bachelor’s degree in Administration, Engineering (Production, Systems, Computer Science, Data), Information Systems, Computer Science, or related fields. * Postgraduate degree in Project Management, Process Management, Information Technology, Customer Experience Customization, or related areas. * Proficiency in Microsoft Office Suite: Word, PowerPoint, Excel, Outlook. * Knowledge of project management. * Knowledge of Agile methodologies. * Knowledge of process mapping and modeling. * Knowledge of Business Intelligence tools. **Benefits:** Childcare/Babysitter Allowance, Undergraduate and Postgraduate Tuition Assistance, Christmas Hamper, Year\-End Day Off, Extended Maternity Leave, Extended Paternity Leave, Annual Profit Sharing, Health Insurance, Dental Insurance, Multi\-Sponsor Private Pension Plan, Soft and Hard Skills Development Program, Internal Mobility Program \- Internal Opportunity Matching, Well\-Being Program, Life Insurance, Sicoob Corporate University, Meal Voucher, Food Voucher, Transportation Voucher (optional), Wellhub