Santo Antonio do Descoberto Other12 Job Listings

(native Korean) Chat Support Consultant, crypto (Remote)

**Who are we?** **SupportYourApp** is a global Support\-as\-a\-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30\+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a **Chat Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. **What you will do:** * Deliver outstanding customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints; * Build strong and lasting customer relationships; * Handle customer inquiries and feedback; * Provide valid, accurate information and solutions to customer requests; * Maintain up\-to\-date knowledge of the company’s trading platform and general market conditions; * Understand customers’ needs and deliver constructive feedback to the management team; * Continuously seek ways to improve team performance and work efficiency; * Be a part of fast\-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays. **What you need to succeed in this role:** * **Native Korean speaker with C1 level English skills;** * **At least 6\-12 months of live chat support experience, preferably in crypto or financial services;** * Basic financial knowledge or payment/banking experience; * Crypto industry knowledge; * CRM experience in Salesforce; * Strong analytical, logical thinking, and problem\-solving skills; * Positive, proactive and responsible attitude; * Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). **Will be a great plus:** * Basic financial knowledge or payment/banking experience. **Benefits**: * Flexible schedule; * Opportunity to cooperate fully remotely; * Inclusive international environment; * Compensation in USD; * Rewards for referring friends; * Balance between project workload and personal time, but also – internal health policy; * Responsive leadership interested in your development and long\-lasting cooperation; * Greenhouse conditions for self\-development; * A culture built on trust, with no time\-tracking requirements. * The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1200\+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! *We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.* *Your personal data will be processed as described in the SupportYourApp* Candidate Privacy Notice*.*

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Occupational Safety Technician64878484173698121

Indeed

Occupational Safety Technician

Promote, supervise, and ensure the health and safety of company employees by identifying, assessing, and controlling occupational hazards. Guarantee compliance with regulatory standards and current legislation, implementing preventive practices aimed at reducing occupational accidents and diseases. Proactively engage all hierarchical levels in raising awareness about the importance of workplace safety, contributing to the development of an organizational culture focused on preserving employees’ physical and mental integrity, thereby directly supporting a healthy, safe, and productive work environment. Responsibilities include: - Ensuring implementation of PGR / PCMSO / LTCAT actions related to subordinate operations; - Verifying, adapting, monitoring, and tracking Customer Notifications until final resolution; - Controlling resolution of Internal Non-Conformities identified in the field until final resolution; - Conducting internal safety integration and qualification (integration) of employees with the Customer’s SESMT team; - Delivering sector-relevant training for new and periodic employees; conducting (within their competence) training—especially Group Setup safety integration—and organizing and supervising training for partners (third-party contractors); - Presenting the DSS – Weekly Safety Dialogue with Leadership, accompanied by safety performance indicators; - Presenting the DSS – Weekly Safety Dialogue with operational teams, following standard DDS book topics, emerging themes, or situations covered by scheduled action plans; - Presenting safety performance indicators and SESMT Committee actions to Operational Management and for corporate SESMT controls; - Conducting monthly 360-degree field inspections; - Conducting monthly DDS sessions; - Conducting monthly breathalyzer tests; - Performing EPI/EPC checklists; - Conducting vehicle inspections; - Investigating accidents, preparing reports and action plans jointly with responsible leadership, and submitting required reports to control systems and corporate SESMT within 6 days; - Organizing monthly archiving on the Setup SESMT server of all SESMT activity evidence—including training, DDS, inspections, notifications, PEX, APRs, checklists, and other SESMT-related documents—and sending such materials to NEOENERGIA upon request; - Updating EPI/EPC records upon delivery, collection, or replacement of any item; - Immediately halting activities of any employee or team upon identifying imminent and serious risks, hazardous conditions, or unsafe behavior, performing immediate correction or escalating to respective leadership and their hierarchical chains for resolution of non-conformities. Only after resolving impeding non-conformities may the team or involved parties be released, subject to conducting a DDS. - Conducting night inspections when operational teams are active; - Auditing leadership and field team actions, monitoring contact rate for subordinate operations; - Formalizing via email evidence of Resolved Non-Conformities, Impeding Non-Conformities, and Non-Impeding Non-Conformities identified during field inspections, specifying deadlines for responsible parties’ follow-up and tracking until final resolution. RECRUITMENT AND SELECTION REQUIREMENTS: - Completed Occupational Safety Technician course, with active registration at the Ministry of Labor and Employment (MTE); - Driver’s License Category B; - Preferred: Technology degree in Occupational Safety OR ongoing Engineering degree; - Proficiency in computer applications and Office suite, including intermediate Excel skills; - Minimum 2 years’ experience as an Occupational Safety Technician in the Electric Power Sector, including interaction with SEP (Electric Power System); - Willingness to travel. OPERATIONAL ROUTINE: DAILY: 1. Review daily tasks and scheduled commitments for your team, and plan upcoming days; 2. Conduct DDS and team inspections upon departure from base, with prior alignment with each team’s immediate supervisor; 3. Conduct field inspections with teams, employees, and leadership, coordinating timing and movement in advance with managers of involved teams; 4. Before shift end, formalize via email and group chat evidence of Non-Conformities identified during field inspections, specifying deadlines for responsible parties’ follow-up and tracking until final resolution; 5. Immediately intervene with teams or employees upon identifying risk situations (impeding non-conformities), seeking IMMEDIATE resolution with the immediate supervisor(s) of the involved team(s); if no resolution is achieved, halt the team’s activities and immediately report to the Contract Manager and the immediate SESMT responsible; 6. Verify use of corporate body-worn cameras by teams, including end-of-shift charging, condition assessment, and start-of-shift usage, conducting necessary audits using the camera logbook; 7. Prepare a simplified daily activity report in the WhatsApp SESMT group at end of day. WEEKLY: 1. Conduct breathalyzer tests with team members; update EPI/EPC records; 2. Monitor and track execution of scheduled action plan items for the week, overdue items, and future planning with respective operational leaders; 3. Update inspection and non-conformity control spreadsheet on the server, including status of treated, pending, and overdue non-conformities; 4. Attend internal CIPA or Customer CIPA meetings; 5. Promote EPS Effective Program activities. MONTHLY: 1. Conduct or supervise scheduled training sessions; 2. Archive SESMT information on the server at the beginning of the current month; 3. Store surveillance camera images on the Setup server; 4. Send documents to the utility company upon request; 5. Investigate accidents, prepare reports and action plans jointly with responsible leadership; 6. Conduct night and weekend inspections. DOCUMENTS REQUIRED FOR SAFETY INTEGRATION WITH CUSTOMER: - ASO with complementary exams (electricity and height); - Proof of education (minimum high school diploma); - Registration form; - Work order; - Proof of integration; - EPI record sheet; - Authorization letter; - Employee ID badge; - Occupational Safety Technician course certificate; - MTE registration proof; - POP multiplier training; - NR-10 Basic training; - NR-10 SEP training; - NR-35 training; - Aerial lift basket training; - Crane operator training; - Chainsaw and brush cutter training; - Defensive driving (mandatory); - Copy of National Driver’s License (minimum Category B); - Safety and Environment Integration – 6 hours; - NR Standards Integration – 8 hours; - Guardian of Life – 4 hours.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Muscle Training Instructor - Northwest64878281756033122

Indeed

Muscle Training Instructor - Northwest

Description: REQUIREMENTS AND QUALIFICATIONS * Muscle Training Instructor: Minimum 02 years (including internship) * Bachelor's degree in Physical Education. * Active and valid CREF registration; * Basic computer knowledge. RESPONSIBILITIES AND DUTIES * Shows facility facilities to visitors; * Develops the beneficiary's activity program based on their overall health condition; * Provides the beneficiary with safe guidance on performing recommended activities and exercises; * Assesses students' physical needs and capabilities according to their individual characteristics; * Instructs students on scheduled exercises, including proper use of equipment and facilities; 2512200202551874544

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Senior Systems Analyst (1)64877954221442123

Indeed

Senior Systems Analyst (1)

Description: SYSTEMS ANALYST - HYBRID - BRASÍLIA/DF Responsibilities and Assignments Mandatory Requirements: * Completed undergraduate degree in IT or related fields, and/or postgraduate degree in IT or related fields with a curriculum exceeding 360 hours. * Participation in alignment and planning meetings (timeline estimates, risks, expectations, and objectives) with technical or business areas. * Participation in technical or business-related discussions or demonstrations. * Proposal and execution of actions to meet the quality standards required by the CONTRACTOR. * Direct and active engagement with the Infrastructure area, including clarification of questions and provision of necessary support for proper operation of production products, as well as continuous pursuit of process improvement across departments. * Proposal and execution of actions to maintain balance in demand management with the business area, including mapping of recurring issues, required improvements, known deficiencies, among others. * Operation of the demand management system, including classification, routing, and tracking of demands. * Monitoring of solution validation and implementation processes, including execution and monitoring of necessary technical and operational procedures. * Statistics on product maintenance, including critical/severe incidents occurring during the period. * Mapping of problems/solutions occurring during the period. * Activities performed in collaboration with business areas. * Relevant incidents related to environments provided by infrastructure. Optional Requirements: * Basic knowledge of the Java programming language. * Knowledge of Oracle database. * Knowledge of the Scrum framework. SYSTEMS ANALYST - HYBRID - BRASÍLIA/DF Responsibilities and Assignments Mandatory Requirements: * Completed undergraduate degree in IT or related fields, and/or postgraduate degree in IT or related fields with a curriculum exceeding 360 hours. * Participation in alignment and planning meetings (timeline estimates, risks, expectations, and objectives) with technical or business areas. * Participation in technical or business-related discussions or demonstrations. * Proposal and execution of actions to meet the quality standards required by the CONTRACTOR. * Direct and active engagement with the Infrastructure area, including clarification of questions and provision of necessary support for proper operation of production products, as well as continuous pursuit of process improvement across departments. * Proposal and execution of actions to maintain balance in demand management with the business area, including mapping of recurring issues, required improvements, known deficiencies, among others. * Operation of the demand management system, including classification, routing, and tracking of demands. * Monitoring of solution validation and implementation processes, including execution and monitoring of necessary technical and operational procedures. * Statistics on product maintenance, including critical/severe incidents occurring during the period. * Mapping of problems/solutions occurring during the period. * Activities performed in collaboration with business areas. * Relevant incidents related to environments provided by infrastructure. Optional Requirements: * Basic knowledge of the Java programming language. * Knowledge of Oracle database. * Knowledge of the Scrum framework. 251220020255614375

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Junior Product and Credit Process Analyst – Credit Platforms – Temporary Position64877871503235124

Indeed

Junior Product and Credit Process Analyst – Credit Platforms – Temporary Position

**Description and Responsibilities:** **Schedule:** Monday to Friday, from 9 a.m. to 6 p.m. **Level:** Not Informed **Employment Type:** Temporary employee **Activities:** * Respond to tickets and requests (Level 3), ensuring efficient resolution of inquiries; * Support communication and assistance to cooperatives and departments within the Sicoob Cooperative Center; * Develop and update knowledge base items, documented procedures, and product manuals; * Perform activities related to system configuration for stages of the credit granting process; * Assist in monitoring necessary fixes with the IT team; * Ensure that processes and services under responsibility are executed in compliance with institutional standard policies and regulatory agency requirements; * Study regulations, gather requirements, and participate in business specifications and creation of user stories for new functionalities, improvements, and enhancements to credit processes and systems; * Jointly plan with supervision the development of projects, processes, services, and new credit solutions under responsibility; * Manage the backlog and prioritize evolutionary requests on the IT agenda; * Lead meetings with IT for demand development. * Assist in creating reports and presentations, both internal and external; * Create systemic norms and instructions regarding credit processes **Requirements:** Mandatory Requirements: * Currently pursuing a bachelor’s degree in Business Administration, Accounting Sciences, Economics, or related fields; * Intermediate-level Microsoft Office proficiency; * Knowledge of the full guarantee management lifecycle in credit: formalization, registration, monitoring, and write-off; * Experience in the areas of credit products and processes **Desired Requirements:** * BPMN notation; * Knowledge of Agile methodologies. **Benefits:** No benefit specified

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Senior Front-End Developer – Liferay64860255641475125

Indeed

Senior Front-End Developer – Liferay

**Notes:** * All our job openings are open to underrepresented groups (Black people, transgender individuals, people with disabilities, LGBTQIAPN\+, and others). * All communication is conducted via email and WhatsApp; please ensure these contact details are up to date in your resume! The **Digital Projects Superintendency** is the department responsible for identifying the strategic needs of our institutions and converting them into digital projects aimed at delivering the best possible user experience. Our specialists execute multiple stages aligned with digital best practices, including discovery techniques, data architecture, web analytics, search engine optimization (SEO), privacy, accessibility, and more. We strive to ensure a high-quality digital experience across every project—acting strategically, integratively, and multichannel—to facilitate users’ access to information or services. **Responsibilities and Duties** * Create and maintain accurate, up-to-date documentation for all developed components; * Develop websites, landing pages, applications, microsites, etc., within the Liferay platform; * Develop solutions using JavaScript, React \& Redux; * Develop digital projects, mastering all strategic and operational aspects; * Ensure comprehensive technical development documentation and keep it updated. **Requirements and Qualifications** **Academic Background** * Completed undergraduate degree. **Professional Experience** * Front-end development on Liferay; * JavaScript, HTML, and CSS frameworks and languages; * Agile methodologies. **Specific Knowledge** * In-depth understanding of front-end programming: HTML5, React, JavaScript (OOP, prototypes, etc.), AlloyUI, LiferayUI, jQuery, CSS3, AJAX, JSON, and Node.js. **[Desirable] Education, Knowledge, and/or Experience** * Experience and/or knowledge in interface design and usability; * Experience with back-end development; * Familiarity with leading CMS platforms in the market; * Knowledge of .NET, PHP, and Python frameworks and languages; * Knowledge of AI agent development. **Additional Information** **Employment Details:** * Indefinite-term employment contract (CLT). * On-site work at CNI’s office in Brasília/DF. * Working hours from 9:00 AM to 6:00 PM, 40 hours per week, with a flexible hour bank. **Our Key Benefits:** * Childcare allowance * Allowance for children with disabilities * Health insurance plan (nationwide coverage) * Private pension plan * Dental plan * Life insurance * Meal and/or food allowance * Transportation allowance ### **It is in the present that CNI builds the future of industry and work.** Imagine **\#beingpartof** a nationwide organization whose mission is to transform people’s lives and drive Brazil’s development. This is the opportunity offered to you by **CNI**, **SESI/DN**, **SENAI/DN**, and **IEL/NC**.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Senior Specialist II – Digital Health Products (Fixed-Term – 2 Years)64858540926851126

Indeed

Senior Specialist II – Digital Health Products (Fixed-Term – 2 Years)

**Notes:** * This position is a **fixed-term role for 2 years**. * All our positions are open to underrepresented groups (Black people, transgender individuals, people with disabilities, LGBTQIAPN\+, and others). * All communication will be conducted exclusively via email and WhatsApp—please ensure your contact information is up to date in your resume! For 70 years, **SESI** has dedicated itself to improving workplace conditions and promoting the health of industrial workers. Present in 26 states and the Federal District, SESI applies a standardized methodology to meet legal requirements, offering a broad portfolio of Health and Occupational Safety (HOS) products and health promotion services, delivered by qualified professionals. The **Superintendence of Health and Occupational Safety in Industry** (SSI) is seeking candidates to work as specialists (analysts) on activities defined under the Technical Cooperation Agreement signed in partnership with the Ministry of Health. The Agreement outlines a set of activities distributed across seven public policy projects focused on industrial workers’ health and workplace environments, addressing climate-related emergencies, data interoperability, physical and mental health promotion, immunization schedules, capacity-building on diseases and health conditions, digital care pathways, and collection and analysis of arbovirus data. The Agreement has a duration of 24 months. Learn more about SESI’s health initiatives: https://www.portaldaindustria.com.br/sesi/canais/saude/ **Responsibilities and Duties** * Provide support and guidance to internal clients, regional SESI offices, suppliers, and partners regarding digital health products; * Plan, lead, and document system rationalization projects in healthcare; * Define functional and regulatory requirements to support Terms of Reference, procurement notices, and RFIs/RFPs; * Model requirements for an integrated health management solution (Primary Healthcare, care pathways, diagnostics/questionnaires, clinical management, clinical scheduling, electronic health records, interoperability); * Conduct needs assessments, functional documentation, testing, user acceptance testing, and implementation of functionalities; * Participate in product roadmap management, ensuring incremental value delivery; * Conduct user acceptance and validation testing with end users; * Collaborate within squads and governance committees to ensure technical and regulatory compliance; * Prepare reports, technical opinions, user stories, acceptance criteria, and functional documentation; * Support software architecture and infrastructure activities; * Evaluate emerging technologies and conduct technical/economic feasibility analyses; * Monitor IT performance indicators and support budget planning; * Manage and oversee supplier contracts; * Lead technical initiatives and support teams in decision-making; * Develop and update standards, manuals, and institutional materials related to products; * Monitor projects under the Technical Cooperation Agreement; * Perform activities related to professional training. **Requirements and Qualifications** **Academic Background** * Bachelor’s degree in IT, Information Systems, Software Engineering, Administration, Health, or related fields; * Product Owner certification; * Postgraduate qualification in a relevant field. **Professional Experience** * Experience as a Product Owner or involvement in implementing integrated health management solutions; * Knowledge of health-related legal and regulatory requirements (LGPD, electronic health records, supplementary health, guidelines from the Ministry of Health and the Brazilian Society of Health Informatics); * Experience drafting requirements for Terms of Reference, procurement notices, RFIs/RFPs, or health system procurement processes; * Experience with health interoperability (HL7, FHIR, RNDS) and integrations; * Primary Healthcare (PHC), care pathways, and clinical management; * Electronic health records compliant with SBIS certification; * Experience working in squads or governance committees; * Process modeling (BPMN). **Specific Knowledge** * Agile methodologies (Scrum, Kanban); * Backlog management tools (Jira, Azure DevOps); * Writing user stories, acceptance criteria, and functional documentation. **[Desirable] Education, Knowledge, and/or Experience** * Facilitation among technical, clinical, legal, and operational stakeholders; * Interoperability, data governance, and health indicator management; * PHC models, care pathways, and clinical workflows; * SBIS certification, integration with RNDS, electronic health record requirements. **Additional Information** **Employment Details:** * Fixed-term employment contract (CLT) — 2 years. * On-site work at CNI’s office in Brasília/DF. * Working hours: 9:00 AM to 6:00 PM, 40 hours per week, with a flexible hour bank. **Our Key Benefits:** * Childcare Allowance * Allowance for Children with Disabilities * Health Insurance (Nationwide Coverage) * Private Pension Plan * Dental Plan * Life Insurance * Meal/Voucher Allowance and/or Food Allowance * Transportation Voucher ### **It is in the present that CNI builds the future of industry and work.** Imagine **\#beingpartof** a nationwide organization whose mission is to transform people’s lives and drive Brazil’s development. This is the opportunity offered by **CNI**, **SESI/DN**, **SENAI/DN**, and **IEL/NC**.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

External Sales Executive IV64846743053955127

Indeed

External Sales Executive IV

**Our Way of Working in the Team** ------------------------------- Transform your career with iFood! We are a Brazilian technology company and a Latin American reference. Through innovative solutions, we connect thousands of restaurants to millions of consumers daily, averaging 100 million orders per month. Beyond food delivery, we also operate iFood Mercado, iFood Farmácia, and iFood Pet. We also offer iFood Pago—our fintech—which includes iFood Benefícios (iFood’s meal and food vouchers) and iFood Pago itself—the bank for restaurants. Join us and become part of a team that consistently leads with cutting-edge technology and continuous innovation. **Your Daily Menu** ----------------------- * Portfolio and Relationship Management: Manage and develop a portfolio of strategic accounts, focusing on building long-term relationships, trust, and consultative service, acting as the primary point of contact. * Ecosystem Consulting and Sales: Act as a business consultant, performing analytical diagnostics (based on portfolio data) to identify partners’ needs and present suitable solutions from our ecosystem of products and services (financial, technology, kiosks, POS terminals, Turbo, Hits, investment levers, etc.). * Revenue Generation and Profitability (Farmer/Grower): Focus on portfolio profitability by driving investment acquisition (levers) and selling multiple products/services per partner (cross-selling and up-selling), grounded in consultation and diagnostics. * Competitive Strategy and Retention: Lead partner acquisition and retention of exclusivity, managing competition and proactively ensuring competitiveness of offerings and pricing across platforms. * Handling Major Brands and Disputes: Lead dispute resolution and problem-solving consultatively and effectively with major brands in the portfolio, ensuring satisfaction and continuity of the relationship. * Field Routine and Organization: Maintain a disciplined field routine using CRM tools (Salesforce) and productivity tools (Slack, Excel/Sheets) to plan visits, manage the sales pipeline, and report results—ensuring portfolio organization. * Market Development: Monitor market trends and dynamics in Campinas and surrounding regions to identify new opportunities and adapt commercial strategies. * Portfolio Monitoring and Development: Monitor and analyze portfolio KPIs (sales volume, average order value, churn, product adoption) and propose corrective action plans. **Ingredients We’re Looking For** ----------------------------- * Professional Experience: Proven experience in consultative external B2B sales and management of large-account portfolios (Farmer). * Autonomy and Ownership Mindset: High maturity to independently manage schedule and territory, with strong focus on results. * Resilience: Ability to maintain focus and energy in a high-pressure, constantly evolving environment. * Complex Negotiation: Skill in negotiating contractual and financial terms (e.g., advances, exclusivity) with senior stakeholders at partner organizations. * Technical Skills: Proficiency in Microsoft Office Suite, AI, and data analysis and interpretation. **About Us** ------------- At iFood, we believe diversity drives \#Innovation and delivers \#OutstandingResults; therefore, we do not discriminate against candidates with disabilities, gender, sexual orientation, race/ethnicity, age, origin, family composition, or appearance. We have volunteer-led groups of FoodLovers focused on Race, Gender, LGBTQI\+, and People with Disabilities (PcD). We aim to be the company where people choose to grow and contribute to fulfilling dreams—\#AllTogether. Explore our initiatives **What Are You Hungry For?** ------------------------- We, the FoodLovers, are hungry for innovation and results. We always strive to do our best—thinking “outside the box” while acting with agility and responsibility! We hunger for diversity, knowledge, and sharing. We work in a highly versatile environment. What makes our special recipe? Our people! Come be part of it

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Customer Success and Support Coordinator64846743005187128

Indeed

Customer Success and Support Coordinator

**Job Description and Responsibilities:** **Working Hours:** Monday to Friday, 8:00 AM to 6:00 PM, **Level:** Professional **Employment Type:** Service provider – legal entity Job Objective Responsible for coordinating the operations and strategy of the Customer Success and Support team, ensuring excellence in customer service, SLA compliance, operational efficiency, process standardization, people management, and continuous improvement of the customer journey. Also serves as the focal point for crisis management and cross-departmental integration. Key Responsibilities Coordinate CS and Support operations, ensuring efficiency, quality, and predictability. Define, monitor, and optimize SLA, TTA (average handling time), and TTE (average wait time). Design, document, and optimize customer support workflows and operational procedures (OPPs). Identify operational bottlenecks and propose data-driven continuous improvements. Directly manage customer crises, strategically and empathetically handling sensitive situations. Ensure excellence across the end-to-end customer journey. Serve as a bridge between Customer Success, Support, Sales, Finance, Operations, and Product teams. Coordinate technical, operational, and behavioral training for the team. Manage people—including performance tracking, feedback delivery, and team development. Monitor CX metrics (NPS, CSAT, retention, churn). Operate and enhance CRM and support management tools. Hard Skills (Technical Competencies) **Requirements:** Experience in Customer Success and/or Customer Support. Proficiency in SLA, TTA, TTE, and operational KPIs. Experience with CRM platforms (e.g., HubSpot, Zendesk, Freshdesk, Salesforce, or similar). Knowledge of customer journey mapping. Experience designing processes and operational workflows. Analytical ability and data-driven decision-making skills. Experience delivering team training. Experience in B2B environments and structured operations. Preferred: Experience in technical or healthcare industries—especially medical equipment. Soft Skills (Behavioral Competencies) Highly solution-oriented and results-driven profile. Clear, empathetic, and objective communication. Strong crisis and conflict management capabilities. Collaborative, cross-functional mindset. Hands-on leadership style. Organized, prioritization-focused, and systems-thinking oriented. Ability to train, develop, and engage people. Strategic thinking coupled with strong execution capability. Education and Experience Bachelor’s degree in Administration, Management, Engineering, Process Management, Health Sciences, or related fields. Prior experience as a Customer Success/Support Coordinator, Team Lead, or Senior Professional. Preferred: Experience in technical or healthcare industries—especially medical equipment. Soft Skills (Behavioral Competencies) Highly solution-oriented and results-driven profile. Clear, empathetic, and objective communication. Strong crisis and conflict management capabilities. Collaborative, cross-functional mindset. Hands-on leadership style. Organized, prioritization-focused, and systems-thinking oriented. Ability to train, develop, and engage people. Strategic thinking coupled with strong execution capability. Education and Experience Bachelor’s degree in Administration, Management, Engineering, Process Management, Health Sciences, or related fields. Prior experience as a Customer Success/Support Coordinator, Team Lead, or Senior Professional. **Benefits:** Performance-based bonus

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Clone: Kitchen Assistant _ Production64846661868417129

Indeed

Clone: Kitchen Assistant _ Production

As a Kitchen Assistant in Production, your main responsibilities will be: * Handle food products and prepare recipes with excellence; * Operate equipment such as grinders, burger formers, deep fryers, industrial stoves, and ovens; * Monitor and control expiration dates of goods at your workstation; * Maintain cleanliness and organization of your work area, as well as the store’s premises. Requirements: To stand out in this opportunity, we seek a candidate with: * High school education currently in progress or completed; * Basic computer knowledge for using systems; * Familiarity with food safety regulations and good hygiene practices; * Proactivity and the ability to quickly and efficiently solve problems.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Backoffice Assistant - PwD648454556611871210

Indeed

Backoffice Assistant - PwD

Description: * Completed high school education — Required * Currently pursuing higher education — Preferred * Microsoft Office Suite (Basic) * Use of Word, Excel, and Outlook for document organization and communication. * Computer literacy (Intermediate) * Navigation of internal systems, searching for and handling digital files. * Document Management (Basic) * Organization, archiving, and verification of certificates, translations, and consular documents. * Customer Service (Intermediate): Clear and concise communication via email, WhatsApp, and telephone. * Search for, collect, organize, and archive documents required for citizenship processes. * Ensure documentary compliance according to legal requirements. * Update and maintain records in internal systems. * Clarify customer inquiries and provide support throughout the process. * Build close relationships with customers and stakeholders, ensuring clear and efficient communication. * Facilitate interdepartmental communication among teams involved in the process. * Ensure proper flow of information and documents between departments (legal, translation, civil registry, etc.). * Support administrative activities to ensure process efficiency. * Monitor stages and deadlines of citizenship processes, ensuring compliance and efficiency. * Track metrics and indicators to guarantee on-time delivery. * Verify the integrity and compliance of documents submitted by customers. * Prepare compliance reports and identify necessary adjustments. * Identify risks and propose solutions in specific cases. * Serve customers while ensuring alignment and satisfaction. * Support management in operational and administrative activities, assisting in training new staff. 2512170202551922632

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Telecommunications Analyst648454478506271211

Indeed

Telecommunications Analyst

* Perform call triage, remove calls from the acceptance queue, and verify fiber and ONU signal; * For loss cases, direct them to the field team; * Forward calls to the NOC for recovery attempts; * Handle mass incidents, maintaining periodic updates on the status of calls. Requirements: Experience with the activities mentioned in the job description. Experience in the Telecommunications or IT sector.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

(native Italian) Chat Support Consultant, crypto (Remote)648446359133471212

Indeed

(native Italian) Chat Support Consultant, crypto (Remote)

**SupportYourApp** is a global Support\-as\-a\-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30\+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a **Chat Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. **What you will do:** * Deliver high\-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints; * Build strong and lasting customer relationships; * Keep up with evolving tools and technology; * Handle sensitive customer data with care and security; * Apply the latest and greatest customer happiness practices; * Maintain deep understanding of client solutions and meet KPI; * Be a part of fast\-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays; * Communicate with developers and cross\-functional specialists. **What you need to succeed in this role:** * **Native Italian** **speaker with C1\-level English skills;** * **At least 6 months of live chat support experience, preferably in crypto or financial services;** * Basic financial knowledge or payment/banking experience is preferred; * Crypto industry knowledge is a plus; * CRM experience in Salesforce is an advantage; * Strong analytical thinking and research skills; * Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). * **Will be a great plus:** * CRM systems expertise. **Benefits**: * Flexible schedule; * Opportunity to cooperate fully remotely; * Inclusive international environment; * Compensation in USD; * Rewards for referring friends; * Balance between project workload and personal time, but also – internal health policy; * Responsive leadership interested in your development and long\-lasting cooperation; * Greenhouse conditions for self\-development; * A culture built on trust, with no time\-tracking requirements. * The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive **Support Specialist** who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1200\+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! *We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.* *Your personal data will be processed as described in the SupportYourApp* Candidate Privacy Notice*.*

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Strength Training Instructor - Águas Claras Unit - Brasília / DF648446342649611213

Indeed

Strength Training Instructor - Águas Claras Unit - Brasília / DF

**Address** R 30 NORTE LOTE 04 RUA DAS PAINEIRAS LOTE 03, , AGUAS CLARA \- Brasília, DF **What is the work environment like?** **What you’ll find here:** * A culture that values health, teamwork, and excellence in service. * A modern environment with high student traffic and opportunities for professional visibility. * Ongoing challenges and space for technical development. * A career progression program and internal growth opportunities. **Selection Process Steps:** * Resume screening. * Interview with Recruitment & Selection. * Interview with the Unit Manager. * Offer and hiring. **Job Responsibilities** **Inspire healthy lives at Bluefit.** We are one of Brazil’s largest fitness center networks, with a clear purpose: to promote health and well-being in an accessible, modern way, supported by close, welcoming service. We believe in continuous development and offer an environment with real opportunities for growth, visibility, and technical improvement. If you’re passionate about physical education, want to transform lives, and advance your career, this role could be your next challenge! *"All our positions are open to people with disabilities (PwD). If you require any accommodations during the selection process, please let us know!"* **Your responsibilities here:** **Technical Guidance:** Supervise and instruct students on proper exercise execution, ensuring correct posture and injury prevention. **Monitoring and Motivation:** Track student progress, provide constructive feedback, and adjust workouts according to individual advancement. **Organization and Safety:** Maintain cleanliness, organization, and safety of the strength training area and equipment. **Requirements** **What we’re looking for:** ✔ Completed undergraduate degree in Physical Education (Bachelor’s or Full Teaching License). ✔ Active CREF registration in the state where you will work (*mandatory*). ✔ Knowledge of workout prescription, physical assessment, and strength training equipment. ✔ Physical stretching techniques and basic computer skills. ✔ Strong communication skills, empathy, and focus on student outcomes. **Benefits** * Dental Care * Transportation Allowance **Additional Notes and/or Benefits** Transportation Allowance Dental Care University Partnership Program SESC Partnership Program ️VIP Gold Plan VIP Companion ️ Personal Training Fee Waiver Birthday Day Off **Organization’s Mission** MISSION: Inspire healthy lives. VISION: To be a leading fitness center network recognized for delighting its customers through facility quality, services offered, accessibility, and low cost. VALUES: Transparency, equal treatment, passion for people, drive for improvement, and owner’s mindset. **About the Organization** Bluefit was founded in April 2015, launching its first unit in Santo André under the brand “Health Place.” The gym quickly gained market traction due to its outstanding value proposition. Within six years, guided by highly competent and specialized management, the network expanded to 102 operating units (present in 14 Brazilian states) as of June 30, 2021. The network operates both company-owned and franchised units, certified by ABF (Brazilian Franchise Association), and serves over 430,000 active members. **Why work with us?** There are opportunities for **growth** within the company; managers are approachable, and the **work environment** is healthy. Senior leadership maintains strong communication across all **Bluefit** units. Accelerated expansion, personal and professional growth, and advancement potential are key themes.

R. das Paineiras, 7 - loja 6 - Águas Claras, Brasília - DF, 71918-000, Brazil

Negotiable Salary

Group Fitness Instructor - Riacho Fundo Unit - Brasília/DF648446342810891214

Indeed

Group Fitness Instructor - Riacho Fundo Unit - Brasília/DF

**Address** Q CLN 5 BLOCO B (COMERCIO) LOTE, 5, RIACHO FUNDO I \- Brasília, DF **What is the work environment like?** **Here’s what you’ll find with us:** * A culture that values health, teamwork, and excellence in customer service. * A modern environment with high student traffic and opportunities for professional visibility. * Ongoing challenges and room for technical development. * A career progression program and internal growth opportunities. **Selection Process Steps:** * Resume screening. * Interview with Recruitment & Selection. * Interview with the Unit Manager. * Offer and hiring. **Job Responsibilities** **Inspire healthy lives at Bluefit.** We are one of Brazil’s largest gym networks, with a clear purpose: to promote health and well-being in an accessible, modern way—offering close, welcoming service. We believe in continuous development and provide an environment with real opportunities for growth, visibility, and technical improvement. If you’re passionate about physical education, want to transform lives, and advance your career, this position could be your next challenge! *"All our job openings are open to people with disabilities (PwD). If you require any accommodations during the selection process, please let us know!"* **Your key responsibilities here include:** * Teaching localized group fitness classes—including Zumba, Fit Dance, Jump, HIIT, Abdominal, Functional Circuit, Pilates, Les Mills, and others; * Developing class lesson plans; * Monitoring and supporting students, providing guidance on proper exercise execution; * Performing administrative tasks—entering data into the online training system and generating daily attendance and incident reports; * Implementing appropriate safety measures to prevent accidents; * Ensuring the gym’s equipment and facilities remain in perfect condition—clean, maintained, and repaired as needed; * Reporting to supervisors any required classroom repairs or maintenance needs. **Requirements** **What we’re looking for:** * Completed undergraduate degree in Physical Education (Bachelor’s or full teaching license); * Valid registration with the Regional Council of Physical Education (CREF); * Basic computer skills (Word, Excel) preferred; * Experience teaching group fitness classes (e.g., Zumba, Fit Dance, Jump, HIIT, Abdominal, Functional Circuit, Pilates, Les Mills, etc.); * Customer service quality knowledge preferred. **Benefits** * Dental care plan * Transportation allowance **Additional Notes and/or Benefits** University partnership programs SESI partnership ️ VIP Gold Plan VIP Companion ️ Personal training fee waiver Birthday Day Off **Organization’s Mission** MISSION: Inspire healthy lives. VISION: To become a leading gym network recognized for delighting customers through facility quality, service offerings, accessibility, and low cost. VALUES: Transparency, equal treatment, passion for people, drive for growth, and owner’s mindset. **About the Organization** Bluefit was founded in April 2015, launching its first unit in Santo André under the brand “Health Place.” It quickly gained strong market response due to its outstanding value-for-money model. Within six years, under highly competent and specialized management, the network expanded to 102 operating units across 14 Brazilian states as of June 30, 2021. The network operates both company-owned and franchised units, certified by ABF (Brazilian Franchise Association), and serves over 430,000 active members. **Why work with us?** There are opportunities for **growth**, managers are approachable, and the **work environment** is healthy. Senior leadership maintains strong communication across all **Bluefit** units and demonstrates concern for each location. Rapid expansion, personal and professional growth, and advancement potential are our defining keywords.

Riacho Fundo I Qn 5, 0 - St Sul, Brasília - DF, 71805-529, Brazil

Negotiable Salary

Strength Training Instructor – Riacho Fundo Unit – Brasília/DF648446341512981215

Indeed

Strength Training Instructor – Riacho Fundo Unit – Brasília/DF

**Address** Q CLN 5 BLOCO B (COMERCIO) LOTE, 5, RIACHO FUNDO I – Brasília, DF **What is the work environment like?** **What you’ll find here:** * A culture that values health, teamwork, and excellence in service. * A modern environment with high student traffic and opportunities for professional visibility. * Constant challenges and space for technical development. * A career progression program and internal growth opportunities. **Selection Process Steps:** * Resume screening. * Interview with Recruitment & Selection. * Interview with the Unit Manager. * Offer and hiring. **Responsibilities of this Opportunity** **Inspire healthy lives at Bluefit.** We are one of Brazil’s largest fitness center networks, with a clear purpose: to promote health and wellness in an accessible, modern way, supported by close, welcoming service. We believe in continuous development and offer an environment with real opportunities for growth, visibility, and technical improvement. If you’re passionate about physical education, want to transform lives, and advance your career, this role could be your next challenge! *"All our positions are open to people with disabilities (PwD). If you require any accommodation during the selection process, please let us know!"* **What you’ll do here:** **Technical Guidance:** Supervise and instruct students on proper exercise execution, ensuring correct posture and injury prevention. **Monitoring and Motivation:** Track student progress, provide constructive feedback, and adjust workouts according to individual advancement. **Organization and Safety:** Maintain cleanliness, organization, and safety of the strength training area and equipment. **Requirements** **What we’re looking for:** ✔ Completed undergraduate degree in Physical Education (Bachelor’s or Full Teaching License). ✔ Active CREF registration in the state where you will work (*mandatory*). ✔ Knowledge of workout prescription, physical assessment, and strength training equipment. ✔ Physical stretching techniques and basic computer skills. ✔ Strong communication skills, empathy, and focus on student outcomes. **Benefits** * Dental Care * Transportation Allowance **Additional Notes and/or Benefits** Transportation Allowance Dental Care University Partnership Program SESC Partnership Program ️ VIP Gold Plan VIP Companion Benefit ️ Personal Training Fee Waiver Birthday Day Off **Organization’s Mission** MISSION: Inspire healthy lives. VISION: To be a leading fitness center network recognized for the delight it creates among its customers through facility quality, services offered, accessibility, and low cost. VALUES: Transparency, equal treatment, passion for people, drive for improvement, and owner’s mindset. **About the Organization** Bluefit was founded in April 2015, launching its first unit in Santo André under the brand “Health Place.” It quickly gained strong market response due to its outstanding value proposition. Within six years, under highly competent and specialized management, the network expanded to 102 operational units (present in 14 Brazilian states) as of June 30, 2021. The network operates both company-owned and franchised units, certified by ABF (Brazilian Franchise Association), and serves over 430,000 active members. **Why work with us?** There are opportunities for **growth**, managers are approachable, and the **work environment** is healthy. Senior leadership maintains strong communication across all **Bluefit** units. Rapid expansion, personal and professional growth, and advancement potential are key themes.

Riacho Fundo I Qn 5, 0 - St Sul, Brasília - DF, 71805-529, Brazil

Negotiable Salary

Kitchen Assistant _ Production648446341054741216

Indeed

Kitchen Assistant _ Production

As a Kitchen Assistant in Production, your main responsibilities will be: * Handle food products and prepare recipes with excellence; * Operate equipment such as grinders, burger formers, deep fryers, industrial stoves, and ovens; * Monitor and control the expiration dates of goods at your workstation; * Maintain cleanliness and organization of your work area, as well as all store premises; Requirements: To stand out in this opportunity, we seek a candidate with: * High school education currently in progress or completed; * Basic computer knowledge for using systems; * Familiarity with food safety regulations and good hygiene practices; * Proactivity and the ability to quickly and efficiently solve problems.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Administrative Assistant – Authorizations648446340128031217

Indeed

Administrative Assistant – Authorizations

**Administrative Assistant** **Authorizations Department** Otorrino DF is seeking an Administrative Assistant to join our team in the consultation and examination authorization department at our units in the Federal District. The professional will be responsible for assisting with organization and ensuring efficiency and accuracy in the authorization process with health insurance providers. **Responsibilities:** * Receive requests for consultations and examinations, verifying required documentation. * Register patients in the system, ensuring information accuracy. * Contact health insurance providers to request procedure authorizations. * Monitor authorization statuses, ensuring compliance with established deadlines. * Maintain up-to-date records of authorizations and appointments. * Provide general administrative support to the department and medical team. **Prerequisites:** * Completed high school education. * Minimum 6 months of experience within the company. * Prior administrative experience of at least 1 year, preferably in the healthcare sector. * Basic computer skills (Office suite) and proficiency with management systems. * Strong verbal and written communication skills. * Ability to handle pressure and tight deadlines. * Organizational skills and attention to detail. * Experience in examination authorization. **Desirable:** * Technical or undergraduate degree in Administration, Secretarial Studies, or related fields. * Previous experience as a receptionist or call center agent in healthcare will be valued. * Specific experience in consultation and examination authorization will be valued. * Intermediate knowledge of Excel or other spreadsheet tools. * Familiarity with major regional health insurance providers. * Proactivity and ability to work effectively in a team. * Experience with the IGUT system will be valued.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Administrative Assistant - Exclusive for People with Disabilities648446337899541218

Indeed

Administrative Assistant - Exclusive for People with Disabilities

* High school diploma required; * Prior experience in administrative roles preferred; * Basic computer knowledge (Microsoft Office suite); * Organizational skills and attention to detail; * Verbal and written communication skills; * Ability to work effectively in a team.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Dataprev - Internship - COAA - Administration, Languages, and Executive Secretariat648446325355541219

Indeed

Dataprev - Internship - COAA - Administration, Languages, and Executive Secretariat

Description: Apply quickly via email: Requirements and Qualifications: * Currently enrolled in an undergraduate program in Administration, Languages, or Executive Secretariat: 4th to 5th semester * Cumulative GPA of 6.0 or higher. * Computer literacy, especially in Excel and Microsoft Office Suite. * Availability to comply with the internship’s working hours. * Interest in developing skills in the field of Administration. Benefits: Meal allowance of R$ 645.60; Transportation allowance of R$ 220.00 Working Hours: Internship stipend: R$ 1.575,60 Daily working hours: 6 hours (10:00 AM to 4:00 PM) Internship location: Brasília – DF Knowledge: Education: Undergraduate studies in Administration, Languages, or Executive Secretariat – currently enrolled 2512150202201866802

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

R$1,575/month

Senior Quality Analyst648446294379531220

Indeed

Senior Quality Analyst

Description: * Bachelor's degree in IT and postgraduate studies; * ISO/IEC 20000 Partnership certification; * EXIN Lean IT Foundation certification or higher; * ISO 9001 Lead Auditor certification; * ITIL 4 Foundation certification or higher; * ITIL 4 Managing Professional certification. * Monitor and analyze alerts and performance indicators provided by the IT environment monitoring tool; * Identify and report infrastructure adjustment needs in anticipation of foreseeable demands; * Develop action plans to ensure proper implementation of changes and enhancements in the IT environment; * Participate in weekly meetings to monitor the flow and progress of change and improvement processes in the IT environment; * Review and update operational procedures for approval. 2512150202201866196

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Indeed

Service Consultant

Opportunity for a Service Consultant in Brasília! **Responsibilities and duties** Responsible for post-sales customer service, budgeting and service sales, work order creation, vehicle follow-up and delivery, and other related activities. **Requirements and qualifications** Experience in service consulting at automotive dealerships; Completed high school education. A college degree is preferred; Proficiency in integrated systems; Knowledge of automotive mechanics; Driver’s license category B; Residence in Brasília or its surrounding areas. **Additional information** Salary Commission Meal allowance or food voucher Transportation voucher Medical and dental plan Group life insurance Wellhub We are Brazil’s first dealership network specializing in premium vehicles, with expertise that delivers the highest level of service excellence to our customers. Our journey began in 2002 and has since accelerated markets and racetracks across the country, earning recognition in diverse sectors of the automotive industry. Over 18 years of history, we have combined determination with the freedom to forge new paths. We are ready to create transformative experiences and deliver the finest moments of our customers’ journeys. The Group’s credibility and excellence are recognized across all its locations: São Paulo, Ribeirão Preto, Brasília, and Goiânia. We currently represent six brands: Audi, BMW, BMW Motorrad, MINI, and Porsche.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Technical Consulting Assistant648437600567071222

Indeed

Technical Consulting Assistant

Opportunity for a Technical Consulting Assistant in Brasília! **Responsibilities and Duties** Provide first-level customer support in the post-sales phase, receiving and routing customers to the Service Consulting team; Support the service consulting, mechanical workshop, warranty, and administrative post-sales departments of the dealership; And other related duties. **Requirements and Qualifications** Completed high school education; higher education is preferred; Experience in administrative activities related to sales and/or post-sales; Strong affinity for customer service; Must reside in Brasília or its surrounding areas. **Additional Information** The company offers: Salary Meal Allowance or Food Voucher Transportation Voucher Medical Insurance Group Life Insurance Wellhub We are Brazil’s first dealership network specializing in premium vehicles and possess expertise that delivers the highest level of service excellence to our customers. Our journey began in 2002 and has since accelerated the market and racetracks across the country, earning recognition across diverse sectors of motorsports. Over 18 years, we have combined determination with the freedom to chart new paths. We are ready to create transformative experiences and deliver the best moments throughout our customers’ journeys. The Group’s credibility and excellence are recognized across all its locations: São Paulo, Ribeirão Preto, Brasília, and Goiânia. We currently represent six brands: Audi, BMW, BMW Motorrad, MINI, and Porsche.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Java Fullstack Developer648437586118431223

Indeed

Java Fullstack Developer

Description: * Bachelor's degree in Information Technology (IT) or related fields; Mandatory Requirements: * Solid experience with Java (Spring Boot, REST APIs) * Knowledge of Angular and React * Experience with Oracle database (modeling, queries, procedures) * Experience with messaging solutions (RabbitMQ, Kafka, or similar) * Practical knowledge of Redis * Experience with version control (Git) Preferred Qualifications: * Knowledge of agile methodologies (Scrum/Kanban) * Experience with microservices * Familiarity with CI/CD * Experience in judicial or governmental system projects * Develop and maintain high-quality, high-performance Java applications * Build modern, responsive user interfaces using Angular and React * Implement and optimize Oracle database solutions * Work with messaging architectures for system integration * Use Redis for caching and performance optimization * Actively participate in agile ceremonies and collaborate with multidisciplinary teams * Ensure code quality through best practices and code reviews 2512140202201920575

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Indeed

Systems Analyst

Description: Mandatory Requirements: * Bachelor’s degree in IT or related fields, and/or postgraduate degree in IT or related fields with more than 360 hours. * Participation in alignment and planning meetings (including timeline estimates, risks, expectations, and objectives) with technical or business areas. * Participation in technical or business-related discussions or demonstrations. * Proposal and execution of actions to meet the quality standards required by the CLIENT. * Direct and active engagement with the Infrastructure area, including clarification of questions and provision of necessary support for the proper functioning of production products, as well as continuous pursuit of process improvement across departments. * Proposal and execution of actions to maintain balance in demand management with the business area, including mapping of recurring issues, necessary improvements, known deficiencies, among others. * Operation of the demand management system, including classification, routing, and tracking of demands. * Monitoring of solution validation and implementation processes, including execution and monitoring of required technical and operational procedures. * Statistics on product maintenance, including critical/severe incidents occurring during the period. * Mapping of problems/solutions that occurred during the period. * Activities carried out with business areas. * Relevant incidents related to environments provided by infrastructure. Optional Requirements: * Basic knowledge of the Java programming language. * Knowledge of Oracle database. * Knowledge of the Scrum framework. #LI-RL1 #ONSITE Mandatory Requirements: * Bachelor’s degree in IT or related fields, and/or postgraduate degree in IT or related fields with more than 360 hours. * Participation in alignment and planning meetings (including timeline estimates, risks, expectations, and objectives) with technical or business areas. * Participation in technical or business-related discussions or demonstrations. * Proposal and execution of actions to meet the quality standards required by the CLIENT. * Direct and active engagement with the Infrastructure area, including clarification of questions and provision of necessary support for the proper functioning of production products, as well as continuous pursuit of process improvement across departments. * Proposal and execution of actions to maintain balance in demand management with the business area, including mapping of recurring issues, necessary improvements, known deficiencies, among others. * Operation of the demand management system, including classification, routing, and tracking of demands. * Monitoring of solution validation and implementation processes, including execution and monitoring of required technical and operational procedures. * Statistics on product maintenance, including critical/severe incidents occurring during the period. * Mapping of problems/solutions that occurred during the period. * Activities carried out with business areas. * Relevant incidents related to environments provided by infrastructure. Optional Requirements: * Basic knowledge of the Java programming language. * Knowledge of Oracle database. * Knowledge of the Scrum framework. #LI-RL1 #ONSITE 251213020220486061

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Indeed

Engagement and Loyalty Analyst

Description: * Bachelor's degree in Business Administration, Marketing, Communications, or related fields * Experience in incentive campaigns, loyalty programs, engagement initiatives, or marketplace environments. Preferred Qualifications: * Experience with loyalty, incentive, or marketplace platforms * Knowledge of CRM, marketing automation, and customer journey mapping * Familiarity with agile methodologies and IT support workflows * Maximize customer performance through the design of incentive and engagement campaigns, with a focus on performance and strategy * Guide campaign participants' behaviors and efforts by establishing scoring rules and defining rewards and incentives * Enhance campaign target audience engagement effectively by developing communication calendars and high-impact visual assets in collaboration with the design team * Ensure proper integration among CRM, BI, and Marketplace platforms and efficient campaign execution through coordination with Operations, User, and Customer teams * Implement continuous improvement proposals for engagement activities and campaigns, considering historical results, newly identified market behaviors, and success metrics * Ensure compliance of incentive activities through collaboration with Legal and Governance teams * Maintain high-quality customer relationships by delivering consultative service, with deep business understanding and campaign structuring aligned to key identified needs 2512140202201901077

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Specialist I - Productive and Technological Development648428117794581226

Indeed

Specialist I - Productive and Technological Development

Description: Academic Qualifications * Bachelor's degree in Administration, Engineering, Economics or related fields. * Master's degree in topics related to industrial development. Professional Experience * Management of innovation projects and/or product/service development. * Methodologies for analyzing industrial sectors and innovation processes. Specific Knowledge * Proficiency in English. [Desirable] Qualifications, Knowledge, and/or Experience * Project management methodologies. * Proficiency in Python, Web Scraping, Complex Network Analysis, and Data Analytics. * Development, enhancement, and application of emerging and innovative methodologies to support the productive and technological development process of the Brazilian industry. * Project management; * Data processing; * Advocacy. 2512110202491913519

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Sr Solutions Architect, FSI Brazil Solutions Architecture648428117143051227

Indeed

Sr Solutions Architect, FSI Brazil Solutions Architecture

**DESCRIPTION** --------------- Amazon Web Services Brazil (AWS Brazil) is looking for experienced and motivated technologists who possess a unique balance of technical depth, breadth and strong interpersonal skills. We are looking for a builder, who will partner with customers, AWS Sales and several other AWS teams to work backwards and craft highly scalable, flexible and resilient architectures that address customer business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, the solutions architect will help organizations understand best practices around advanced Cloud\-based solutions, and how to migrate existing workloads to the Cloud. You will have the opportunity to help shape and execute a strategy to build mind share and broad use of AWS within enterprise customers. The ideal candidate must be self\-motivated with a proven track record in software/technology pre sales or consulting, building solutions using the Cloud. The ability to connect technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Here are some other qualities we are looking for: * Be great fun to work with. At AWS, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. * Enjoy working with enterprise customers. You will have a passion for educating, training, designing, and building solutions for a diverse and challenging set of enterprise customers. * Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working as a systems or support engineer. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep\-dive education and design exercises to create world\-class solutions built on AWS. Roles and Responsibilities * In partnership with the sales team, formulate and execute a technical strategy and approach to help our customers and to exceed revenue objectives through the adoption of AWS * As a key member of the business development and sales team, help customers to successes on building and migrating applications, software and services on the AWS Cloud * Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud * Conduct one\-to\-few and one\-to\-many training sessions to transfer knowledge to customers considering or already using AWS * Capture and share best\-practice knowledge amongst the AWS solutions architect community * Author or otherwise contribute to AWS customer\-facing publications such as whitepapers * Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates * Act as a technical liaison between customers, service engineering teams and support Key job responsibilities In partnership with the sales team, formulate and execute a technical strategy and approach to help our customers and to exceed revenue objectives through the adoption of AWS As a key member of the business development and sales team, help customers to successes on building and migrating applications, software and services on the AWS Cloud Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud Conduct one\-to\-few and one\-to\-many training sessions to transfer knowledge to customers considering or already using AWS Capture and share best\-practice knowledge amongst the AWS solutions architect community Author or otherwise contribute to AWS customer\-facing publications such as whitepapers Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates Act as a technical liaison between customers, service engineering teams and support A day in the life Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work\-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee\-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge\-sharing, mentorship and other career\-advancing resources here to help you develop into a better\-rounded professional**BASIC QUALIFICATIONS** ------------------------ * 8\+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data \& analytics) experience * 8\+ years of IT development or implementation/consulting in the software or Internet industries experience * 3\+ years of design, implementation, or consulting in applications and infrastructures experience **PREFERRED QUALIFICATIONS** ---------------------------- * 5\+ years of infrastructure architecture, database architecture and networking experience * Experience working with end user or developer communities Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Process Analyst (Life Insurance) - Data648427925479691228

Indeed

Process Analyst (Life Insurance) - Data

**Description and Responsibilities:** **Schedule:** Monday to Friday, from 9:00 AM to 6:00 PM **Level:** Professional **Employment Type:** Permanent — CLT labor code The **Insurance Processes and Products Management** department is responsible for directly generating insights and providing analytical support for new life insurance products, as well as supporting IT initiatives focused on digital transformation and optimization of operational routines across Sicoob entities. Characterized by strong collaboration between business and technology teams from MAG and Sicoob, this environment fosters multidisciplinary cooperation and intelligent use of data to address daily demands with agility and precision. **Responsibilities:** * Conduct data analysis, develop studies, and build key performance indicators (KPIs) related to life insurance, ensuring information meets commercial, operational, and regulatory requirements; * Perform data queries, extractions, and modeling using SQL, Python, Power BI, and other analytical tools employed by the insurance company; * Gather, document, and translate business requirements into analytical needs, acting as a liaison among technical teams, product teams, IT, and external partners (e.g., MAG and Sicoob); * Design, maintain, and enhance dashboards, management reports, and operational dashboards, ensuring accuracy, data integrity, and usability for relevant departments; * Support automation of analytical processes—including data ingestion, processing, and validation—to improve efficiency and standardization; * Participate in cross-departmental meetings to understand business needs, develop analytical solutions, and track delivery progress; * Assist business units by clarifying questions, investigating inconsistencies, and proposing data-driven improvements; * Conduct exploratory analyses, statistical studies, and market research to support the development and monitoring of life insurance products; * Prepare and deliver executive and technical materials—including presentations, technical notes, tutorials, and manuals—to facilitate communication of data and product deliverables; * Contribute to data governance by supporting initiatives related to data quality, standardization, and documentation of insurance-related databases; * **Requirements:** **Mandatory Requirements:** * Currently pursuing a degree in Statistics, Data Science, Computer Engineering, Software Engineering, Information Systems, Systems Analysis and Development, or Production Engineering * Experience building and maintaining management reports and dashboards, with focus on insurance-related KPIs—such as portfolio metrics, production volume, delinquency rates, revenue collection, or related areas; * Experience in data extraction, transformation, and validation (ETL) processes, ensuring data quality, consistency, and integrity; * Proficiency in SQL * Proficiency in Excel * Proficiency in Python * Proficiency in Power BI **Desirable Requirements:** * Knowledge of R programming language **Benefits:** Childcare/Babysitter Allowance, Undergraduate and Graduate Scholarship Program, Christmas Basket, Year-End Day Off, Extended Maternity Leave, Extended Paternity Leave, Annual Profit-Sharing Program, Health Insurance Plan, Dental Insurance Plan, Multi-Sponsored Private Pension Plan, Soft and Hard Skills Development Program, Internal Mobility Program — Internal Opportunity Matching, “Viver Bem” (Well-being) Program, Life Insurance, Sicoob Corporate University, Food Allowance, Meal Voucher, Transportation Voucher (optional), Wellhub

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

Negotiable Salary

Administrative Internship648419589190431229

Indeed

Administrative Internship

HIGH SCHOOL / FIRST OR SECOND YEAR OF HIGHER EDUCATION / TECHNICAL OR UNDERGRADUATE LEVEL / ADMINISTRATION AND OTHER ADMINISTRATIVE FIELDS STARTING FROM THE FIRST SEMESTER CODE: 5087 LOCATION: ASA SUL STIPEND: 800.00 BRL SCHEDULE: Monday to Friday, 10:00 AM to 5:00 PM (1-hour lunch break) REQUIREMENTS: Strong communication skills Proficient writing skills Computer course (basic to intermediate level) RESPONSIBILITIES: Conduct research and maintain telephone contact with public agencies; assist in client service and email dispatch; update the internal system database; maintain Excel spreadsheets; and draft proposals in Word. Interested candidates must send their CV in PDF format to (61) 98130-0485, including the job code. Job Type: Internship Contract Duration: 12 months Compensation: BRL 800.00 per month Benefits: * Transportation allowance

100 - 4 1201 - Plano Piloto, Brasília - DF, 70714-900, Brazil

R$800/month