MCV Operator

Description

Job Summary: We are seeking an MCV Operator for multichannel customer service and sales, providing support and solutions — ideal for those aiming to grow within the commercial area. Key Highlights: 1. Customer service through multiple sales and relationship channels 2. Supporting the achievement of the department's commercial goals 3. Commercial career development in a company that values people At AGE Fibra, we connect people with solutions that simplify daily life and bring our customers closer to the future. We are looking for an **MCV Operator — Multi-Channel Sales** to provide customer service and conduct sales across various channels, offering support, guidance, and solutions to our customers. This opportunity is perfect for individuals who enjoy communicating, are eager to learn, are organized and proactive, and aspire to grow in the commercial field. On a day-to-day basis, you will serve customers, support sales-related requests, record information in internal systems, track opportunities, clarify doubts, and contribute toward achieving departmental goals. We value individuals with strong communication skills, attention to detail, interpersonal relationship abilities, a results-oriented mindset, and willingness to learn about products, services, and digital tools. If you wish to develop your commercial career at a company that values people, learning, and growth, this opportunity may be right for you. **Join AGE Fibra.** **People. Connectivity. Transformation.** **Responsibilities and Duties** **Responsibilities and Duties** * Provide customer service through multiple sales and relationship channels; * Support commercial activities by clarifying questions regarding products, services, and commercial terms; * Record customer interactions, contacts, sales opportunities, and other information in internal systems and CRM; * Track sales requests and opportunities, ensuring information organization and up-to-date records; * Support the achievement of the department's commercial goals; * Identify sales opportunities during customer interactions; * Contribute to service quality and a positive customer experience; * Support the commercial team in operational and administrative routines; * Use digital tools for relationship management, sales management, and tracking of requests; * Participate in training sessions, alignment meetings, and initiatives aimed at improving commercial processes. **Requirements and Qualifications** **Requirements and Qualifications** * Completed high school education; * Preferred: undergraduate studies in progress in Administration, Marketing, Commercial Management, or related fields; * Strong verbal and written communication skills; * Organizational skills and attention to detail; * Proactivity and eagerness to learn; * Ability to interact effectively with customers and work collaboratively in teams; * Basic computer literacy; * Preferred: proficiency in Microsoft Office Suite; * Preferred: familiarity with CRM systems or sales management tools; * Preferred: foundational knowledge of sales techniques and customer service practices; * Experience in customer service, sales, administrative routines, or commercial areas is a plus. **Additional Information** At AGE Fibra, we care for everyone who is part of our team. For this opportunity, we offer: Transportation Allowance On-site cafeteria Health Insurance Plan Life Insurance SESC Membership Benefits Partnership with Faculdade Projeção Work Location: SIA/DF; Work Model: On-site; Working Hours: 6 hours per day; Schedule: Monday to Saturday; Salary: R$ 1\.642,48; Variable Compensation: Commission according to internal policy; **How about joining a company that connects people, businesses, and possibilities?** ====================================================================================== At **AGE Fibra**, we believe connecting people goes far beyond delivering high-quality internet. To us, connectivity means bringing stories together, accelerating businesses, transforming daily routines, and creating new possibilities every day. We are a company in constant growth, driven by technology, innovation, excellence in service, and — above all — by people who make things happen. Here, we value professionals who are eager to learn, ready to solve problems, committed to results, and motivated to grow alongside the company. Every employee is part of a journey that connects talent, purpose, and transformation. Our way of being is guided by values that strengthen our culture: **Innovation** We seek smarter, more human-centered solutions to solve problems and drive business. **Continuous Improvement** We believe growth means improving every day, learning from every experience. **People-Centric Focus** People come first. We care for those who are part of our story and those who connect with us. **Planning** We grow with direction, organization, and clarity — turning plans into results. **Responsible Problem-Solving** We embrace challenges with commitment, focus, and an owner’s mindset to deliver what needs to be done. Joining **AGE Fibra** means working in a dynamic, collaborative environment full of opportunities. It means working alongside people who believe in growth, knowledge sharing, and building an ever-stronger company. If you seek an opportunity to develop yourself, contribute ideas, take on challenges, and become part of a company that connects people to the future, your place may be here. **Join AGE Fibra.** **People. Connectivity. Transformation.**