Description: ESSENTIAL REQUIREMENTS * Currently pursuing or recently completed a bachelor's degree in Communication, Marketing, Public Relations, Journalism, Business Administration, or related fields, or equivalent experience. * Proven experience supporting community management (online and/or in-person) and relationship management with companies, startups, and/or ICTs. * Proficiency in corporate social media platforms and content management tools (LinkedIn, YouTube, scheduling and analytics tools). * Ability to plan and execute multichannel engagement initiatives, including campaigns, events, newsletters, and interactive content. * Strong skills in institutional writing and producing B2B technology-focused content. * Intermediate knowledge of CRM tools, marketing automation, and email marketing platforms (e.g., HubSpot, RD Station, Mailchimp). * Intermediate English proficiency, with sufficient reading and writing skills to handle international communications and content. DIFFERENTIAL REQUIREMENTS * Experience with community-building strategies and specialized platforms (e.g., Discord, Circle, Slack, Notion, Mighty Networks). * Experience within technology ecosystems, innovation, and business internationalization. * Knowledge of project management and tracking digital performance metrics (KPI, NPS, OKR). * Familiarity with innovation and internationalization funding policies and programs. * Experience creating multimedia content (short videos, podcasts, interviews). VALUED BEHAVIORS * Excellent interpersonal and written communication skills, with the ability to translate technical topics into accessible and inspiring messages. * Proactivity and autonomy, with initiative to propose actions and identify engagement opportunities. * Empathy and active listening, essential for strengthening relationships with diverse participant and partner profiles. * Organizational skills and attention to detail, particularly in tracking deadlines, reports, and indicators. * Collaborative and multidisciplinary teamwork, working in synergy with communication, project, and institutional management teams. * Analytical mindset and results orientation, focused on continuously measuring and improving action performance. * Ability to build partnerships and institutional synergies across different programs, audiences, and regions. * Perform operational tasks providing technical or administrative support. * Provide previously organized information about area products and services. * Generate formatted reports of various types to support decision-making. * Format and update data presentation materials for different audiences, as directed. * Write clear, objective, and grammatically correct texts (letters, memos, reports, meeting minutes, emails, etc.). * Support the management of Softex program communities and relationship networks, contributing to the ongoing engagement of companies, startups, ICTs, and other partners. * Assist in planning and executing relationship and engagement activities, including digital campaigns, events, trade missions, and training sessions. * Contribute to the production and curation of content (posts, newsletters, short videos, case studies, interviews) aligned with institutional identity and each program’s objectives. * Manage and moderate communication channels (community platforms, social media, email marketing, messaging groups). * Map and monitor the lifecycle of participating companies, encouraging active participation and collaboration among members. * Track and report engagement and performance indicators, focusing on qualitative and quantitative outcomes (e.g., number of active members, interactions, campaign reach). * And other activities necessary for the development of the employee, department, and/or Softex. 2511200202481879419