Job Description: We are seeking a Technical Support Intern \- N2 to work in Belo Horizonte, MG. This position involves handling technical requests, resolving issues, and providing customer support, ensuring service efficiency and continuity. Daily responsibilities include diagnosing and resolving technical issues, responding to support tickets, and collaborating with other teams to address more complex problems. Qualifications \- Technical support experience, problem-solving skills, and knowledge of system diagnostics, APIs, and technological tools. \- Customer Relationship \- Competence in customer service and end-user support, ensuring efficient communication and a satisfactory experience. \- Analytical Abilities \- Ability to analyze problems, identify root causes, and propose quick and effective solutions. Preferred Qualifications \- Academic degree completed or in progress in Information Technology-related fields. \- Relevant certifications in technical support or technology. Technical English for reading and writing is desirable. Schedule: Monday to Friday: 09:00 to 16:00\. Compensation: R$800.00 \- R$1\.000.00 per month Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
