Description
Job Summary:
Professional responsible for customer service, commercial consulting, administration, and supporting the clinic’s digital strategy.
Key Highlights:
1. Welcoming and proactive customer service focused on consultative sales
2. Administrative management and support for the clinic's digital presence
3. Opportunity to develop commercial and organizational skills
**Responsibilities:**
* **Customer Service:**
* Greet customers courteously, conveying confidence and professionalism.
* Clarify questions regarding procedures, services, and available promotions.
* Schedule appointments and manage professionals’ calendars to ensure smooth operations and punctuality.
* **Commercial Consulting:**
* Present the clinic’s services and treatments, highlighting benefits and unique selling points.
* Sell packages and treatments, consistently striving to exceed established targets.
* **Administration and Organization:**
* Manage and record payments, issue invoices, and oversee cash flow.
* Organize the reception area, keeping\-it clean and welcoming.
* Update and manage customer records in the system.
* **Digital Strategy Support:**
* Assist in customer engagement through digital channels such as WhatsApp and social media.
* Collect feedback and encourage reviews on digital platforms.
**Required Qualifications:**
* Prior experience in customer service or commercial consulting, preferably in aesthetics, healthcare, or retail.
* Proficiency with digital tools and appointment scheduling systems.
* Strong verbal and written communication skills, with a welcoming and proactive attitude.
* Organizational skills and attention to detail.
**Preferred Qualifications:**
* Experience in consultative sales and target achievement.
* Ability to manage social media or customer relationship applications.
Employment Type: Part-time, CLT (Consolidation of Labor Laws) permanent contract
Compensation: R$1\.500,00 \- R$3\.000,00 per month
Expected Weekly Hours: 25 hours per week
Benefits:
* Free parking
* Meal allowance
* Food voucher
* Transportation voucher
Education:
* Completed high school (Mandatory)
Experience:
* Customer service (Mandatory)
* Sales (Preferred)
License/Certification:
* Brazilian National Driver's License, Category B (Preferred)
Application Deadline: 10/31/2025
Expected Start Date: 11/01/2025