Franchise Analyst

Description

Job Summary: We are seeking a communicative, analytical, and strategic Franchise Analyst II to support and develop franchise units by transforming data into actionable plans. Key Highlights: 1. Collaborative and development-oriented environment 2. Growth opportunity within an established network 3. Scholarships and educational discounts **ABOUT CULTURA INGLESA** Cultura Inglesa is an institution with over 90 years of history and a national reference in English language teaching. Our purpose is to project Brazil onto the global stage through education, shaping confident and fluent English-speaking citizens. We combine tradition and innovation. We operate with academic excellence, in-house development of educational technology and teaching materials, and presence across more than 100 units distributed across 8 states and the Federal District. Our franchise model is an essential part of our growth strategy — and we seek professionals who wish to directly contribute to strengthening and expanding our network. **THE OPPORTUNITY** We seek a Franchise Analyst II with a communicative, analytical, strategic, and consultative profile to directly support and develop franchise units. This professional will be responsible for analyzing performance indicators, identifying growth opportunities, and co-developing commercial and operational strategies with franchisees to drive unit results. Here, you won’t just monitor numbers—you’ll transform data into actionable plans. **Responsibilities and Duties** Monitor and analyze unit performance indicators (lead generation, re-enrollment, conversion rate, average ticket, retention, etc.) Develop business diagnostics and propose customized action plans Conduct periodic follow-up meetings with franchisees Support implementation of commercial campaigns and local strategies Monitor goals and assist franchisees in achieving sustainable results Ensure compliance with brand standards and network strategic guidelines Build close, consultative relationships with franchisees Identify opportunities for operational and commercial improvement **Requirements and Qualifications** Previous experience in business analysis, consulting, performance management, or B2B client service Experience working with KPIs, targets, and data analysis Ability to translate data into practical strategies Clear, objective communication and a consultative approach Communicative, analytical, organized, and results-oriented profile Familiarity with CRM systems, dashboards, and Microsoft Office/Google Workspace Completed undergraduate degree **Preferred Qualifications:** * Experience with franchise networks * Experience in the education sector * Knowledge of commercial metrics (CAC, LTV, conversion, ROI, etc.) * Postgraduate degree in Management, Business, or related fields **Additional Information** **WHAT WE OFFER** Collaborative and development-oriented environment Growth opportunity within an established network Medical and dental insurance Meal allowance Transportation allowance Life insurance Scholarships Birthday day-off TotalPass SESC membership Educational discounts and proficiency exam discounts Cultura Inglesa is one of the most awarded language brands in the market. With over 90 years of history, we operate in more than 100 units across 8 states and the Federal District. We offer both in-person and live online classes, combining quality education with social initiatives, technology, and innovation.