The E-Commerce Operations Coordinator is responsible for leading and coordinating activities related to the operation and optimization of digital commerce operations. This professional acts strategically, ensuring the efficiency and quality of processes involved in the company’s online platform. * Develop and implement strategies to optimize e-commerce operations, aiming for continuous improvement of processes * Coordinate the team responsible for digital commerce operations, assigning tasks and ensuring achievement of goals and deadlines * Analyze data and metrics related to e-commerce performance, identifying opportunities for growth and enhancement * Monitor performance indicators, proposing corrective and preventive actions when necessary * Actively participate in innovation projects and development of new functionalities for the e-commerce platform * Prepare managerial reports and presentations for senior leadership, communicating results and proposing improvements * Stay updated on e-commerce market trends and developments, seeking to apply best practices in the company’s operations * Ensure security and integrity of transactions conducted on the e-commerce platform by implementing measures to prevent fraud and cyberattacks * Promote a culture of operational excellence and teamwork within the e-commerce department