




Job Summary: We are seeking a proactive and organized professional for customer service, with a focus on communication and teamwork, to assist with various operational tasks. Key Highlights: 1. Great opportunity for those who love working in customer service 2. Focus on proactivity, organization, and teamwork 3. Inclusive and welcoming environment with growth opportunities **Temporary position for 6 months, with potential for permanent hiring.** If you are proactive, organized, and passionate about customer service, we have an opportunity for you **Responsibilities and Duties** **Your key challenges will include:** Customer service — in-person, phone, and WhatsApp Receiving and sending documents via postal service (Correios) Receiving and distributing correspondence, courier bags, and general deliveries Managing motorcycle courier deliveries/receipts — requests and invoices Answering all external calls and routing them to employees, as well as delivering messages Receiving visitors and directing them to meeting rooms Assisting with operational tasks/systems Supporting unit-related requests **Requirements and Qualifications** **You must have:** * Proactive attitude; * Patience and empathy; * Ability to work effectively in a team; * Strong communication skills (both written and verbal); * Proficiency in computer applications (Microsoft Office: Word, Excel, PowerPoint); * Flexibility to adapt to changing tasks; * Easy access to Faria Lima — São Paulo **Additional Information** **Benefits:** * Medical Assistance; * Dental Assistance; * Meal Allowance or Food Allowance; * Transportation Allowance; * Life Insurance; * Profit Sharing and Results Program; **In addition to these benefits, we also offer (subject to change):** * Birthday day off; * Pharmacy card; * Benefits Club (various partnerships offering exclusive discounts); * Discount on our products (insurance); * Discount on movie tickets; * Total Pass (gym membership program); * Auster — Emotional balance support; * Payroll-deductible loan; **Working Hours**: from 9:00 AM to 6:00 PM. **Work Model**: On-site **Work Location**: Faria Lima — São Paulo We are a global fintech that **connects people and technology to deliver personalized solutions** in insurance, reinsurance, benefits, cybersecurity, and other areas. In Brazil, our journey began with the acquisition of It’sSeg Company. Today, we are stronger than ever, combining **intelligence, data, and close relationships** to deliver sustainable results. **Our way of working:** We rank among the top insurance brokerage and consulting firms in the country, driven by **curiosity, strategy, and collaboration**. We believe the best outcomes stem from teamwork and a constant pursuit of innovation. Here, you’ll find opportunities to **grow, learn, and transform**. We value your background and experience, and we believe an **inclusive and welcoming environment** adds value to our business. If this resonates with you, join our story!


