Faster chat, better deals — Get the App

Technical Support Operator – Inbound Hardware and Software Support

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelHigh School Diploma

Description

**Konecta \| Transform your talent into a real opportunity!** Are you looking for a place where your talent is valued, your growth is taken seriously, and every interaction can change someone’s day? Then Konecta is ready to welcome you! We are recruiting communicative, dedicated, and people-oriented professionals to join our team in the **technology sector**, delivering excellence in customer service — with purpose, care, and real impact. Customer support via Voice, Email, and/or WhatsApp, providing information, technical assistance, and handling complaints regarding products and services sold. Perform diagnostics to identify equipment issues (smartphone or notebook). Guide customers on sending devices to Technical Support. Here, you won’t be just another employee—you’ll be an essential part of the customer experience. **Why choose Konecta?** Because here you’ll find **opportunity, stability, and growth** — all in one place. **We offer:** Salary Transportation allowance Meal allowance Medical and dental plans ❤️‍ Life insurance Childcare allowance (up to 24 months) ‍ ️Totalpass \| Gym, nutritionist, and therapy services Bullla Card \| Credit card SESC membership Discounts at universities and educational institutions Discounts at amusement parks Ongoing training and support for your professional development A welcoming, dynamic, and opportunity-rich environment Here, you grow with us—and learn something new every day. **Job details to help you organize:** * **Work schedule:** 6 days on / 1 day off (Sundays off) * **Working hours:** 6 hours and 20 minutes per day * Ideal for students, first-time job seekers, or those wishing to balance other activities. * **Work location:** Downtown São Paulo/SP **What we’re looking for in you:** * Excellence in written communication—clarity, proper grammar, and empathy. * Ability to turn problems into efficient and satisfying solutions. * Proficiency with computers and digital tools, plus strong typing speed. If you enjoy conversations, helping people, and making a difference—you’re already one step ahead! **Your next step starts here!** If you want to grow within a **multinational company**, driven by purpose, solid values, and genuine opportunities for advancement—this is your chance. Join a team that believes in the power of people and transforms talent into opportunity. **Apply now** We’re eager to hear your story and see everything you can achieve with us. **\#FeelThePulse** **Our commitment to diversity.** Konecta believes in inclusion, respect, and equity. All positions are open to everyone, regardless of gender, race, sexual orientation, disability, or religion. Your competencies truly matter! Minimum Education: High School Diploma (Secondary Education) * Life Insurance * Transportation Allowance (VT) * Discounts with Universities and Educational Institutions * TotalPass * Childcare Allowance * SESC Benefits * Medical Assistance * Growth Opportunities * Dental Assistance * Meal Allowance (VR)

Some content was automatically translated

Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

Similar jobs

Technical Support Operator – Inbound Hardware and Software Support job by Indeed in 2026 | ok.com