**Who Are We?** Born in South Korea, Cheil was the world’s first agency created to think and sell innovation—and it hasn’t changed over time. On the contrary: we’ve evolved alongside the technology that shapes people’s daily lives. We always look to the future. And that’s what we offer the market—because we don’t just create ideas; we create ideas that leverage technology to move consumers, clients, and the world. We aim to introduce the new and convince consumers to embrace change for optimal results in Advertising, Digital, Data Insights, Retail, Technology, and Live Marketing. **More than selling innovation, we are experts at innovating how we sell.** **Job Mission:** We are seeking an Account Manager to join our team and serve as the technical bridge between our client, Samsung US, and our CRM operations. This is a strategic role requiring excellent communication skills, advanced or fluent English proficiency, and strong understanding of CRM systems. While hands-on campaign execution is not part of this role, familiarity with Adobe Campaign is a plus. **Key Responsibilities:** * Serve as the primary point of contact for Samsung US, ensuring clear communication between the client and internal teams. * Support the Service Manager throughout briefing processes, including creating and monitoring timelines, and maintaining project and deliverable status. * Oversee deliverables to ensure they meet deadlines and align with client expectations. * Participate in client meetings as a CRM consultant. * Facilitate discussions on CRM strategy and campaign requirements to ensure flawless execution. **Requirements:** * Advanced or fluent English. * Familiarity with Adobe Campaign is a significant advantage. * Experience using Jira, Microsoft Office (especially Excel), and Google Drive. * Knowledge of CRM systems and processes. **Benefits of Being a Cheiler:** * Bradesco Health, Dental, and Life Insurance Plans. * Pluxee Meal or Food Allowance. * Wellhub. * Maternity/Paternity Kit. * In-house Psychologist. * Discounts at universities, language schools, and partnership with Sesc. * Performance Evaluation. * Birthday Day Off. * Samsung Product Discounts.