Maitre

Description

Job Summary: The professional will be responsible for operating food and beverage outlets, ensuring service quality, revenue growth, and customer satisfaction. Key Highlights: 1. Operate food and beverage outlets 2. Ensure service quality and customer satisfaction 3. Lead the team and foster professional development Company Description The Pullman São Paulo Ibirapuera is a premium hotel located near Ibirapuera Park, Av. 23 de Maio, and São Paulo’s most important neighborhoods. Its spaces are ideal for working, creating, and connecting—whether in designer rooms, disruptive events, or the vibrant life of our lobby. **Your inspiration will find new references in our art.** Beyond an inspiring experience, this is the place to feel completely at ease at all times—be it for a business meeting, a dinner with friends, or even a stroll through the park—making it perfect for those who wish to feel at home anywhere. **Our World is Your Playground!** Job Description Oversee the operations of food and beverage outlets, ensuring service quality, increased revenue levels, and customer satisfaction. Qualifications Collaborative Entrepreneurial Facilitator Positive orientation Team development and empowerment Customer focus Team leadership Communication Team facilitation Proactivity Discretion Assertiveness Flexibility Organization Interpersonal relationships Conflict management Sense of priority Persistence Additional Information Important Skills: Advanced/Fluent English Experience in customer service Computer literacy (end-user level) Self-development Self-management Problem solving Decision making Strategic vision and analysis Business knowledge Business planning and continuous improvement Sensitivity Initiative/Autonomy Persuasion Negotiation Numerical aptitude Strong communication and oral expression skills Emotional balance. Contemporary elegance Attention to detail/Carefulness Creativity Motor coordination Knowledge of luxury/upscale products and services