Junior CRM Analyst Full\-time Employee Status: Regular Role Type: Hybrid Department: Marketing and Communications Schedule: Full Time **Company Description** ----------------------- Serasa Experian is Brazil's first and largest Datatech company. A leader in intelligence solutions for risk and opportunity analysis, with a focus on credit journeys, authentication, and fraud prevention. Leveraging cutting\-edge technology, innovation, and top talent, it transforms risk uncertainty into optimal decision\-making—helping individuals achieve their dreams and businesses of all sizes and sectors thrive. We have 22\.000 people operating across 32 countries, and every day we invest in new technologies, talented professionals, and innovation to help all our customers maximize every opportunity. With its corporate headquarters in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100\. **Job Description** ------------------- * Plan monthly campaign launches, considering the needs of Product and Bizdev teams; * Execute Ad\-Hoc campaigns (email and push) via Salesforce Marketing Cloud; * Create audience segments and monitor CRM performance metrics; * Collaborate with business areas to understand requirements and propose CRM solutions; * Prepare briefings for agencies to ensure communications align with business proposals. **Qualifications** ------------------ * Desired experience with Salesforce Marketing Cloud or another CRM platform; * Practical experience (\+6 months) in CRM strategies and marketing automation; * Knowledge of CRM KPI analysis; * Analytical, collaborative, and results\-oriented profile; * Strong communication skills. **Additional Information** -------------------------- At Serasa Experian, we believe diversity is essential to fostering a healthier, more innovative workplace where everyone can exchange experiences and express ideas freely. That’s why we implement various initiatives to promote inclusive recruitment and support the professional development of our people. Additionally, we host several affinity groups designed to empower and support underrepresented communities: ExperianPride (LGBTQIAPN\+ community), Ubuntu (racial equity), Women in Experian (gender equity), Aspire (people with disabilities), and Connecting Generations (generational inclusion). Join us in driving this transformation! **\#LI\-HYBRID** Experian Careers \- Creating a better tomorrow together I'm interested Privacy Policy Cookies Settings