You are applying for one of the positions available at Rede Américas. Our Talent Acquisition and Selection team will carefully review your profile, and if it aligns with the position, we will contact you to proceed with the process. In the meantime, please keep your information up to date and complete all steps so we can get to know you better. **Important:** we do not charge any fees during our selection processes **Responsibilities and duties** About the position: Work in the IT Infrastructure area, focusing on **Telecom, Network, Firewall, and Fortinet SD-WAN**, participating in the **implementation, operation, and maintenance** of IP telephony, perimeter security, and WAN connectivity across multiple hospital units. The professional will work with **moderate technical autonomy**, supporting projects, continuous improvements, and incident resolution in **critical, high-availability environments**, following defined architectures and standards. * Implement and maintain network, firewall, and Fortinet SD-WAN solutions; * Support the definition and execution of the **Fortinet SD-WAN architecture** (topology, policies, and high availability); * Administer and maintain **LAN, WLAN, and WAN networks**; * Maintain and support the evolution of **IP telephony and cloud-based solutions**; * Perform **medium- and high-complexity troubleshooting**, with senior team support when required; * Administer **FortiGate environments** (security policies, VPN, IPS, Web Filter, and HA); * Support implementation of **security policies, segmentation, and compliance**; * Interact with **telecom providers and vendors** for WAN link support; * Resolve incidents, ensuring **SLA and environment stability**; * Support implementation and evolution of **network, firewall, and SD-WAN monitoring**; * Participate in **expansions, restructuring initiatives, and new unit deployments**; * Keep **technical documentation and procedures updated**; * Availability for occasional travel. **Requirements and qualifications** * Degree in IT, Systems Analysis, or related fields; * Experience with **Fortinet Firewall (FortiGate)**; * Practical experience with **Fortinet SD-WAN**; * Experience in **networking (LAN, WLAN, WAN, and QoS)**; * Knowledge of **VoIP and IP telephony**; * Experience with monitoring tools (PRTG, Zabbix, or similar); * Experience in critical environments and incident support. **Additional information** **We care for our people so that we can become the healthcare that people desire and the world needs—check out our benefits:** * Food benefits: Meal Voucher / Food Voucher or On-site Cafeteria (depending on location); * Health benefits: Health Insurance and Life Insurance; * Development benefits: Career Development Cycle, Technology/PMAX Academies, and Crescer Program; * Others: Transportation Voucher. **Only Rede Américas offers—the Health Program, built on 5 pillars:** * Spiritual: Yoga; * Physical: TotalPass, primary care clinic, discounts on exams and vaccines; * Relational: UAU Benefits Club, SESC benefits; * Emotional: Telepsychology. * **Benefits may vary depending on the position’s region and brand.** We are Rede Américas, **the multiplatform healthcare assistance network**, whose purpose is to deliver complete, precisely tailored healthcare. We are looking for **talents who believe it is possible to provide the best and most advanced healthcare.** **If you are passionate about caring and believe in quality medicine, join Rede Américas!** **We are committed to Diversity!** We encourage applications from all individuals who recognize the importance of building an environment free from prejudice, harassment, and discrimination. Together, we always deliver our best. ***Important: we do not charge any fees during our selection processes.***