You are applying for one of the available positions at Rede Américas. Our Talent Acquisition and Selection team will carefully review your profile, and if it aligns with the position, we will contact you to proceed with the process. In the meantime, please keep your information up to date and complete all stages so we can get to know you better. **Important:** We do not charge any fees during our selection processes. **Responsibilities and Duties** About the position: Supporting and operating the **IT Infrastructure**, with focus on **Telecom, Network, and basic security**, ensuring continuity of connectivity, IP telephony, and firewall operations across multiple hospital units. The professional will work under the **guidance of more experienced analysts**, following established standards and procedures, with emphasis on **technical learning, operational stability, and professional growth**. **Key Responsibilities** * Support the **daily operation** of network, telecom, and firewall infrastructure; * Provide **incident support** related to connectivity, WAN links, and IP telephony; * Assist in basic configuration of Switches and access points, VLANs, IP addressing, connectivity testing, and FortiGate Firewalls (basic policies and simple VPNs); * Conduct tests, validations, and track technical support tickets; * Support interaction with **telecom providers and vendors**; * Update **technical documentation, inventory, and network diagrams**; * Support infrastructure expansion and improvement projects; * Follow defined security, change management, and governance processes. **Requirements and Qualifications** * Technical qualification in IT or ongoing undergraduate degree in Networks, IT, or related fields; * Basic knowledge of TCP/IP networks, VLANs, and routing concepts; understanding of firewalls and information security; familiarity with VoIP and IP telephony; * Interest in learning **Fortinet, SD-WAN, and critical environments.** **Additional Information** **We care for our people so we can deliver the healthcare people desire and the world needs—check out our benefits:** * Nutrition support: Meal Voucher / Food Voucher or On-site Cafeteria (depending on location); * Health support: Health Insurance and Life Insurance; * Development support: Career Development Cycle, Technology/PMAX Academies, and Crescer Program; * Others: Transportation Voucher. **Only Rede Américas offers – A Health Program built on 5 pillars:** * Spiritual: Yoga; * Physical: TotalPass, primary care clinic, discounts on exams and vaccines; * Relational: UAU Benefits Club, SESC benefits; * Emotional: Telepsychology. * **Benefits may vary depending on the job location and brand.** We are Rede Américas, **a multiplatform healthcare assistance network**, committed to delivering comprehensive, precisely tailored healthcare. We are looking for **talents who believe it is possible to provide the best and most advanced healthcare assistance.** **If you are passionate about caring and believe in quality medicine, join Rede Américas!** **We are committed to Diversity!** We encourage applications from all individuals who recognize the importance of building an environment free from prejudice, harassment, and discrimination. Together, we always deliver our best. ***Important: We do not charge any fees during our selection processes.***