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Loss Prevention Agent (2)
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
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Description

Description: You must certainly have: * Completed high school. * Experience in the role of supervisor/security officer, having worked in loss prevention, risk management, and customer service within general sales environments. * Basic Microsoft Office skills and knowledge of physical security monitoring systems. What will be your responsibilities? Patrols and monitoring: * Conduct daily patrols throughout all store areas, with emphasis on high-risk zones such as fitting rooms, sales floor, stockroom, and cash registers. * Monitor store opening and closing procedures, as well as armored vehicle arrivals and departures, ensuring the security of assets and cash. Inventory inspection and goods receipt: * Supervise product receipt and dispatch, including truck arrivals, item counting, verification of parts and equipment, control of barcode scanners and invoices, contributing to loss reduction. * Inspect returned or damaged goods, ensuring proper labeling and correct placement of anti-theft devices, requesting corrective actions when necessary. Prevention records and reports: * Maintain entries in loss prevention logs, recording dates, times, and types of incidents involving employees and customers. * Document incidents occurring in fitting rooms and lockers, performing controls and reporting detected issues to supervision. Security monitoring: * Monitor CCTV footage, observing activities and incidents, performing daily recordings and backups in coordination with the Loss Prevention team, ensuring accurate records for control and investigation purposes. Theft and robbery prevention: * Act discreetly to prevent theft and robbery within store premises by observing suspicious behavior, communicating via radio, and implementing actions per company procedures. Cost reduction and resource control: * Contribute to reduced water and energy consumption by conducting periodic inspections across departments and taking corrective actions when required. Customer service: * Assist in the sales area when needed, guiding customers on products, promotions, and services, offering credit cards and shopping bags, thereby enhancing the shopping experience and supporting store performance. 251220020255495157

Source:  indeed View original post
João Silva
Indeed · HR

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